Institut für Interaktive Technologien

Dauerhafte URI für die Sammlunghttps://irf.fhnw.ch/handle/11654/26119

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    Publikation
    Design cards for culturally sensitive mental health technologies. Integrating Hofstede's cultural dimension theory into human-centered design processes
    (Association for Computing Machinery, 13.10.2024) Ahmed, Nimra; Al-Hazwani, Ibrahim; Fedosov, Anton; Schluchter, Tim; Huang, Elaine M.
    Despite the significant influence of culture on technology use, there is still lack of culturally sensitive approaches in mental health technology design within HCI. This paper introduces the Mental Health x Culture (MHxC) card deck, a translational tool developed to support researchers and designers in this space. Drawing on Hofstede’s Cultural Dimension Theory, the deck comprises double-sided cards that depict contrasting cultural values for the five cultural dimensions. Each card combines findings drawn from existing research and illustrative examples and provides targeted design considerations and creative inspirations. We discuss the process of creating the cards and feedback we gathered from UX designers and psychologists regarding the composition and potential value of the cards in supporting design processes. By making cultural considerations explicit and actionable, this tool encourages critical engagement with culture in technology design to help bridge the research-practice gap. The MHxC card deck has the potential to enhance cultural sensitivity in mental health technology design and support the integration of cultural awareness into human-centered design processes.
    04B - Beitrag Konferenzschrift
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    Publikation
    “I don’t want to become a number’’. Examining different stakeholder perspectives on a video-based monitoring system for senior care with inherent privacy protection (by design)
    (Association for Computing Machinery, 11.05.2024) Mujirishvili, Tamara; Fedosov, Anton; Hashemifard, Kooshan; Climent-Pérez, Pau; Florez-Revuelta, Francisco; Mueller, Florian Floyd; Kyburz, Penny; Williamson, Julie R.; Sas, Corina; Wilson, Max L.; Dugs, Phoebe Toups; Shklovski, Irina
    Active and Assisted Living (AAL) technologies aim to enhance the quality of life of older adults and promote successful aging. While video-based AAL solutions offer rich capabilities for better healthcare management in older age, they pose significant privacy risks. To mitigate the risks, we developed a video-based monitoring system that incorporates different privacy-preserving filters. We deployed the system in one assistive technology center and conducted a qualitative study with older adults and other stakeholders involved in care provision. Our study demonstrates diverse users’ perceptions and experiences with video-monitoring technology and offers valuable insights for the system’s further development. The findings unpack the privacy-versus-safety trade-off inherent in video-based technologies and discuss how the privacy-preserving mechanisms within the system mitigate privacy-related concerns. The study also identifies varying stakeholder perspectives towards the system in general and highlights potential avenues for developing video-based monitoring technologies in the AAL context.
    04B - Beitrag Konferenzschrift