Schmiedel, Theresa

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Schmiedel
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Theresa
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Theresa Schmiedel

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2018 - 201922020 - 20232
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  • Vorschaubild
    Publikation
    Towards a wave approach for value sensitive design in social robotics
    (ACM, 2023) Schmiedel, Theresa; Zhong, Jia; Eyssel, Friederike [in: HRI '23 companion. Companion of the ACM/IEEE International Conference on Human-Robot Interaction]
    Even though a broad range of social robots are currently available on the market, social robots are not yet an integral part of companies, healthcare providers, or public institutions. This might be due to the fact that the prevalent developer perspective immanently focuses on technological advancements, whereas a human-centered view remains underrepresented. In this paper, we argue that a human-centered perspective which integrates values and beliefs of relevant technology stakeholders needs to complement existing approaches to social robot design. Therefore, we propose to apply value sensitive design (VSD) to improve the process of social robot development and design. Even though VSD has become popular in recent years and it represents an established approach to foster innovative technologies, it has not yet been widely applied in the context of social robotics. Concretely, in this paper we will outline the added value of using VSD for social robots and we will explain how to utilize this methodology to enrich research and practice in social robotics.
    04B - Beitrag Konferenzschrift
  • Vorschaubild
    Publikation
    Context-aware business process management. Method assessment and selection
    (Springer, 2021) Brocke, Jan vom; Denner, Marie-Sophie; Schmiedel, Theresa; Stelzl, Katrin; Röglinger, Maximilian; Wehking, Charlotte [in: Business & Information Systems Engineering]
    01A - Beitrag in wissenschaftlicher Zeitschrift
  • Vorschaubild
    Publikation
    A theory of contingent business process management
    (Emerald, 2018) Zelt, Sarah; Recker, Jan; Schmiedel, Theresa; vom Brocke, Jan [in: Business Process Management Journal]
    Purpose - Many researchers and practitioners suggest a contingent instead of a “one size fits all” approach in business process management (BPM). The purpose of this paper is to offer a contingency theory of BPM, which proposes contingency factors relevant to the successful management of business processes and that explains how and why these contingencies impact the relationships between process management and performance. Design/methodology/approach - The authors develop the theory by drawing on organizational information processing theory (OIPT) and applying an information processing (IP) perspective to the process level. Findings - The premise of the model is that the process management mechanisms such as documentation, standardization or monitoring must compensate for the uncertainty and equivocality of the nature of the process that has to be managed. In turn, managing through successful adaptation is a prerequisite for process performance. Research limitations/implications - The theory provides a set of testable propositions that specify the relationship between process management mechanisms and process performance. The authors also discuss implications of the new theory for further theorizing and outline empirical research strategies that can be followed to enact, evaluate and extend the theory. Practical implications - The theory developed in this paper allows an alternative way to describe organizational processes and supports the derivation of context-sensitive management approaches for process documentation, standardization, monitoring, execution and coordination. Originality/value - The theoretical model is novel in that it provides a contextualized view on BPM that acknowledges different types of processes and suggests different mechanisms for managing these. The authors hope the paper serves as inspiration both for further theory development as well as to empirical studies that test, refute, support or otherwise augment the arguments.
    01A - Beitrag in wissenschaftlicher Zeitschrift
  • Vorschaubild
    Publikation
    Development and validation of an instrument to measure and manage organizational process variety
    (Public Library of Science, 2018) Zelt, Sarah; Recker, Jan; Schmiedel, Theresa; Brocke, Jan vom [in: PLOS ONE]
    Organizational processes vary. Practitioners have developed simple frameworks to differentiate them. Surprisingly, the academic literature on process management does not – it typically strives for one method to manage all processes. We draw on organizational information-processing theory to systematically develop a new, theoretically motivated classification model for organizational processes. We validate this model using survey data from 141 process practitioners of a global corporation. We derive three distinct types of processes and demonstrate that an understanding of process variety based on process dimensions can differentiate processes better than existing frameworks used in practice. Our findings can enable process managers to make informed decisions and serve as a basis for contingent process management.
    01A - Beitrag in wissenschaftlicher Zeitschrift