Burkhard, Roger

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Roger
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Burkhard, Roger

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2017 - 20193
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Item-Typ: Publikation × Institut: Institut Mensch in komplexen Systemen ×

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  • Vorschaubild
    Publikation
    Social Robots: Development and Evaluation of a Human-Centered Application Scenario
    (Springer Nature, 2019) Schulze, Hartmut; Kaufmann, Kaspar; Ziakas, Eleni; Catanzariti, Marco; Stoppa, Giancarlo; Burkhard, Roger; Tanner, Alexandra; Ahram, Tareq; Taiar, Redha; Colson, Serge; Choplin, Arnaud [in: Human Interaction and Emerging Technologies. IHIET 2019]
    This study aimed to develop and evaluate an application scenario for the use of a social robot, following a human-centered design approach. The social robot, which assisted the reception desk staff of a hotel by answering simple, repetitive and time-consuming questions (e.g. parking information, directions), was perceived predominantly positive by employees and guests of the hotel. However, the results suggested that to effectively reduce the employees’ workload and to provide a reliable source of information for the guest, the robot had to work on a high level of autonomy and technological stability. Additionally, the use of a social robot may estrange guests and employees alike, as they prefer human interaction or are fearful of job loss, respectively. An early inclusion of the employees in the design process has shown to reduce fears and increase acceptance towards the social robot and its integration into the workforce.
    04B - Beitrag Konferenzschrift
  • Vorschaubild nicht verfügbar
    Publikation
    Plattform Innovation 4.1: Kooperationen zwischen KMUs hinsichtlich soziotechnischer Innovation im digitalen Wandel
    (Fachhochschule Nordwestschweiz FHNW, 02/2017) Wäfler, Toni; Kohli, Björn; Schläppi, Michael; Burkhard, Roger [in: Frühjahrskongress 2017: Soziotechnische Gestaltung des digitalen Wandels – kreativ, innovativ, sinnhaft]
    04B - Beitrag Konferenzschrift
  • Vorschaubild nicht verfügbar
    Publikation
    Enhancing Agile Team Collaboration Through the Use of Large Digital Multi-touch Cardwalls
    (Springer, 2017) Kropp, Martin; Anslow, Craig; Mateescu, Magdalena; Burkhard, Roger; Vischi, Dario; Zahn, Carmen [in: Agile Processes in Software Engineering and Extreme Programming : 18th International Conference, XP 2017, Cologne, Germany, May 22-26, 2017, Proceedings]
    04B - Beitrag Konferenzschrift