Giovanoli, Claudio
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Claudio
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Giovanoli, Claudio
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- PublikationCloud service quality model: a cloud service quality model based on customer and provider perceptions for cloud service mediation(2019) Giovanoli, Claudio; Méndez Muñoz, Victor; Ferguson, Donald; Helfert, Markus; Pahl, Claus [in: Proceedings of the 9th International Conference on Cloud Computing and Services Science]The field of cloud service selection tries to support customers in selecting cloud services based on QoS attributes. For considering the right, QoS attributes it is necessary to respect the customers and the providers’ perception. This can be made through a Service Quality Model. Thus, this paper introduces a Cloud Service Quality Model based on a Systematic Literature Review and user interviews as well as providers perceptions.04B - Beitrag Konferenzschrift
- PublikationHow Cloud Will Transform the Retail Banking Industry(SciTePress, 2016) Giovanoli, Claudio; Gatziu Grivas, Stella; Schuerch, Rouven [in: Proceedings of the 6th International Conference on Cloud Computing and Services Science]04B - Beitrag Konferenzschrift
- PublikationCommunity Clouds - A Centralized Approach(27.05.2013) Giovanoli, Claudio; Gatziu Grivas, Stella04B - Beitrag Konferenzschrift
- PublikationBuilding a Knowledge Base for Guiding Users through the Cloud Life Cycle(08.05.2013) Giovanoli, Claudio; Gatziu Grivas, Stella04B - Beitrag Konferenzschrift