Beyond the stars: design and evaluation of a trustworthy reputation review system in the context of sharing economy
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DOI der Originalpublikation
Projekttyp
angewandte Forschung
Projektbeginn
13.02.2024
Projektende
31.03.2025
Projektstatus
abgeschlossen
Projektkontakt
Projektmanager:in
Beteiligte
Beschreibung
Zusammenfassung
one11 developed a socio-technical ecosystem combining a digital platform with physical meeting points to strengthen social cohesion in the local communities. This feasibility study focused on designing a novel reputation review system for the one11 community to ensure inclusivity, fairness, and accessibility and avoid marginalization of key user groups (older adults, people with low digital literacy, or newcomers without an established reputation on the platform). The research addresses the limitations of current rating systems in the context of the sharing economy, which oversimplifies user exchanges into a single score and neglects multifaceted aspects of trust (familiarity, safety, reliability, proximity).
Link
Während FHNW Zugehörigkeit erstellt
Ja
Zukunftsfelder FHNW
Hochschule
Hochschule für Informatik FHNW
Institut
Institut für Interaktive Technologien
Finanziert durch
Hightech Zentrum Aargau AG (HTZ)
Projektpartner
one11 AG
Auftraggeberschaft
SAP Referenz
T446-0125-2