What are ESG key success factors in indirect procurement for existing and potential clients of a Swiss procurement company in the financial industry?

Abstract

Previous research has not differentiated between direct and indirect procurement. This research identifies ESG factors in indirect procurement. It focuses on what are the key ESG success factors in indirect procurement for existing and potential clients of a Swiss procurement company in the financial industry. It also analyses these companies' approach to ESG and the measures they have implemented. In addition, the development of these companies' expectations is assessed. The thesis focuses on companies in the financial industry located in the DACH region, the US or the UK.