Distraction and the Use of Modern Communication Devices in the Train Driver's Cab
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Author (Corporation)
Publication date
26.09.2022
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06 - Presentation
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Olhão
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Abstract
Swiss railway companies provide their train drivers with modern communication devices such as cell
phones and tablets. The use of these devices is necessary for train drivers to perform their tasks.
However, the use of these devices can distract the drivers to an extent not to be underestimated.
Increasing irregularities and unsafe actions, including signals passed at danger, can be attributed at
least to a certain extent to the distraction of train drivers by these mobile and other digital devices in
the driver’s cab.
The final goal of this study was to identify appropriate measures to reduce distraction or its consequences without restricting the scope of action of the train drivers or hindering them in the performance of their primary tasks (i. e., safe train driving).
We investigated which digital devices and which of their functions in the driver’s cab lead to distraction
in what situations. For this purpose, we conducted 14 qualitative observations in the driver’s cab and
six interviews with rail experts.
Based on the results, we suggested how to address distraction in the driver’s cab from a work
psychology and design perspective. To achieve a holistic approach, we developed measures that
address the individual driver as well as the design of technology and the organizational processes. The
development and validation of appropriate measures was realized in close collaboration with experts
of several railway companies.
The outcome is a set of 26 preventive and protective measures. Preventive measures aim to avoid
distraction, e.g., by restricting irrelevant information from entering the driver’s cab during the ride.
Protective measures reduce the negative consequences of distraction, e.g., the feature of manual and
temporary suppression of incoming messages.
By carefully selecting and implementing these measures, the railway companies can ultimately support their train drivers to use modern communication devices in the driver’s cab safely and sensibly.
Keywords
railway, train driver, distraction, digital devices
Subject (DDC)
003 - Systeme
Event
11th International Conference of Working on Safety
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Conference start date
26.09.2022
Conference end date
28.09.2022
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Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
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Review
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Citation
STOLLER, Nicole, Jonas BRÜNGGER, Stefan WAHRSTÄTTER, Melisa DITTRICH, Giulio NISOLI, Karin HOSTETTLER und Katrin FISCHER, 2022. Distraction and the Use of Modern Communication Devices in the Train Driver’s Cab. 11th International Conference of Working on Safety. Olhão. 26 September 2022. Verfügbar unter: https://doi.org/10.26041/fhnw-4408