The Effects on social support and work engagement with scrum events

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Authors
Anslow, Craig
Meier, Andreas
Author (Corporation)
Publication date
2021
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Course of study
Type
04B - Conference paper
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Parent work
2021 IEEE/ACM 13th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE)
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DOI of the original publication
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Series
Series number
Volume
Issue / Number
Pages / Duration
101-104
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Publisher / Publishing institution
IEEE
Place of publication / Event location
Madrid
Edition
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Abstract
One of the core values of the Agile Manifesto is “individuals and interactions over processes and tools.” Scrum implements interaction through key events (Sprint, Sprint Planning, Daily Scrum, Sprint Review, and Retrospective). There is limited work done on how these events influence perceived social support and work engagement. This paper examines perceived social support as a strengthening factor on work engagement in an agile work environment. Drawing upon the Job Demands-Resource Model, the research question is how do Scrum events relate to social support and what effect do they have on work engagement? We conducted an online survey with 132 Scrum professionals and analyzed the data using structural equation modelling. Results show that the Scrum event Retrospective strengthened social support. Moreover, social support is positively related to work engagement. The research contributes to the limited empirical understanding on perceived social support as well as work engagement in an agile work environment. It provides companies with an understanding of the importance of Retrospectives as a Scrum event.
Keywords
Subject (DDC)
330 - Wirtschaft
Project
Event
2021 IEEE/ACM 13th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE)
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Conference start date
20.05.2021
Conference end date
21.05.2021
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ISBN
978-1-6654-1409-8
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Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the complete publication
Open access category
Closed
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Citation
MÜLLER, Debora, Martin KROPP, Craig ANSLOW und Andreas MEIER, 2021. The Effects on social support and work engagement with scrum events. In: 2021 IEEE/ACM 13th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE). Madrid: IEEE. 2021. S. 101–104. ISBN 978-1-6654-1409-8. Verfügbar unter: https://irf.fhnw.ch/handle/11654/38157