Customer Experience Modelling and Analysis Framework - A Semantic Lifting Approach for Analyzing Customer Experience

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12.12.2016
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04B - Conference paper
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Proceedings of the 6th International Conference on Innovation and Entrepreneurship : IE2016
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Singapore
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2251-2039
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English
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Yes
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peer-reviewed
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Lammel, B., Korkut, S., & Hinkelmann, K. (2016). Customer Experience Modelling and Analysis Framework - A Semantic Lifting Approach for Analyzing Customer Experience. In GSTF (Ed.), Proceedings of the 6th International Conference on Innovation and Entrepreneurship : IE2016. http://hdl.handle.net/11654/24293