Customer Experience Modelling and Analysis Framework - A Semantic Lifting Approach for Analyzing Customer Experience

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Author (Corporation)
Publication date
12.12.2016
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Type
04B - Conference paper
Editors
Editor (Corporation)
GSTF
Supervisor
Parent work
Proceedings of the 6th International Conference on Innovation and Entrepreneurship : IE2016
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Volume
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Place of publication / Event location
Singapore
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ISSN
2251-2039
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the complete publication
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License
Citation
LAMMEL, Benjamin, Safak KORKUT und Knut HINKELMANN, 2016. Customer Experience Modelling and Analysis Framework - A Semantic Lifting Approach for Analyzing Customer Experience. In: GSTF (Hrsg.), Proceedings of the 6th International Conference on Innovation and Entrepreneurship : IE2016. Singapore. 12 Dezember 2016. Verfügbar unter: http://hdl.handle.net/11654/24293