A Hybrid Health Coach Chatbot supporting HIV Treatment in Nigeria
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Authors
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Publication date
2020
Typ of student thesis
Master
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11 - Student thesis
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Hochschule für Wirtschaft FHNW
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Olten
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Abstract
Human-computer interaction has a long history and has recently gained new traction due to the advancements of artificial intelligence-based assistants and bots. However, the current knowledge of these technologies is still limited, especially for newer hybrid adaptive bots, which promise more flexible, human-like conversations. This study is placed within a larger study that will focus on health-related, behavioral, socio-cognitive, cognitive and effectiveness-related outcomes from the use of intelligent hybrid versus handcrafted chatbots as healthcare coaches in the context of young and adolescent HIV patients in Nigeria. In order to gain a better understanding of hybrid chatbots, their design, and implementation, in a first step in this study, research on existing chatbots and their application of health treatment was investigated by conducting a literature review of relevant academic publications. Second, the study examined how health experts and HIV patients used and perceived a hybrid chatbot acting as a health coach….
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330 - Wirtschaft
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English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
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Review
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Citation
GRIEDER, Hermann, 2020. A Hybrid Health Coach Chatbot supporting HIV Treatment in Nigeria. Olten: Hochschule für Wirtschaft FHNW. Verfügbar unter: https://irf.fhnw.ch/handle/11654/40329