Digitalizing B2B business processes—The learnings from e-invoicing
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Autor:innen
Autor:in (Körperschaft)
Publikationsdatum
2018
Typ der Arbeit
Studiengang
Typ
04A - Beitrag Sammelband
Herausgeber:innen
Herausgeber:in (Körperschaft)
Betreuer:in
Übergeordnetes Werk
Business information systems and Technology 4.0. New trends in the age of digital change
Themenheft
DOI der Originalpublikation
Link
Reihe / Serie
Studies in Systems, Decision and Control
Reihennummer
Jahrgang / Band
Ausgabe / Nummer
Seiten / Dauer
103-116
Patentnummer
Verlag / Herausgebende Institution
Springer
Verlagsort / Veranstaltungsort
Cham
Auflage
Version
Programmiersprache
Abtretungsempfänger:in
Praxispartner:in/Auftraggeber:in
Zusammenfassung
Digitalizing an existing business process often proves to be more complicated than expected. This article provides insights into obstacles and success factors when digitalizing a business process, using the example of the transition from a paper-based process of handling invoices to electronic invoicing. Since e-invoicing has gained significant momentum in recent years from a business perspective as well as from governments all over the world, it provides an interesting area in which to investigate digitalization. Drawing from input collected in more than 10 years of research on the topic of e-invoicing, the authors illustrate why digitalization is still not easily achieved, despite the obvious advantages, and elaborate on the key prerequisites for success. The results emphasize the importance of understanding the needs of one’s business partners and working closely with them when developing solutions. Furthermore, systematic project management and change management are important. However, as much as there is no “one size fits all” solution, there is also none that will last forever. Rather, as the business environment changes and technology matures, there will be a need to re-assess processes and solutions from time to time. Most importantly, the human factor of change cannot be underestimated. Besides standard change management practices, companies should seize the opportunity to develop their employees through the digitalization effort by engaging them in projects and decision-making processes. Acquiring project management skills, expert knowledge and experience in innovating business processes will serve as an invaluable asset in the long term.
Schlagwörter
Digitalization, Business process, E-Invoicing, B2B, Success factors
Fachgebiet (DDC)
330 - Wirtschaft
Veranstaltung
Startdatum der Ausstellung
Enddatum der Ausstellung
Startdatum der Konferenz
Enddatum der Konferenz
Datum der letzten Prüfung
ISBN
978-3-319-74321-9
978-3-319-74322-6
978-3-319-74322-6
ISSN
Sprache
Englisch
Während FHNW Zugehörigkeit erstellt
Ja
Publikationsstatus
Veröffentlicht
Begutachtung
Fachlektorat/Editorial Review
Open Access-Status
Closed
Lizenz
Zitation
TANNER, Christian und Sarah-Louise RICHTER, 2018. Digitalizing B2B business processes—The learnings from e-invoicing. In: Rolf DORNBERGER (Hrsg.), Business information systems and Technology 4.0. New trends in the age of digital change. Cham: Springer. S. 103–116. Studies in Systems, Decision and Control. ISBN 978-3-319-74321-9. Verfügbar unter: https://irf.fhnw.ch/handle/11654/42288