Cost savings and other benefits in the management of replacement parts
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Authors
Author (Corporation)
Publication date
22.09.2002
Typ of student thesis
Course of study
Collections
Type
04B - Conference paper
Editors
Schubert, Petra
Editor (Corporation)
Supervisor
Parent work
Proceedings of the 9th Research Symposium on Emerging Electronic Markets
Special issue
DOI of the original publication
Link
Series
Series number
Volume
Issue / Number
Pages / Duration
69-74
Patent number
Publisher / Publishing institution
Fachhochschule beider Basel (FHBB), Institute for Business Economics, Basel, Switzerland
Place of publication / Event location
Rheinfelden
Edition
Version
Programming language
Assignee
Practice partner / Client
Abstract
Migros, the largest retailer in Switzerland offers its customers comprehensive customer service. This case study describes the organisation of the process of obtaining replacement parts from the supplier to the end customer. This process is carried out by the service provider M-Service with the help of integrated information systems. Particular attention is given to an electronic multi-supplier catalog, which significantly increases efficiency and effectiveness in the procurement of replacement parts.
Keywords
E-Business, Electronic Markets
Subject (DDC)
330 - Wirtschaft
005 - Computer Programmierung, Programme und Daten
005 - Computer Programmierung, Programme und Daten
Event
Ninth Research Symposium on Emerging Electronic Markets 2002
Exhibition start date
Exhibition end date
Conference start date
Conference end date
Date of the last check
ISBN
ISSN
Language
English
Created during FHNW affiliation
Unknown
Strategic action fields FHNW
Publication status
Published
Review
No peer review
Open access category
License
Citation
LEIMSTOLL, Uwe, 2002. Cost savings and other benefits in the management of replacement parts. In: Petra SCHUBERT und Uwe LEIMSTOLL (Hrsg.), Proceedings of the 9th Research Symposium on Emerging Electronic Markets. Rheinfelden: Fachhochschule beider Basel (FHBB), Institute for Business Economics, Basel, Switzerland. 22 September 2002. S. 69–74. Verfügbar unter: https://doi.org/10.26041/fhnw-3211