Impact of leadership communication on job satisfaction and well-being of physicians
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Authors
Author (Corporation)
Publication date
2023
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Type
01A - Journal article
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Parent work
Discover Global Society
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DOI of the original publication
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Volume
1
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Pages / Duration
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Publisher / Publishing institution
Springer
Place of publication / Event location
Wiesbaden
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Abstract
Background
Communication and leadership communication are key for an efficient performance of physicians. They hold a team together, help hospitals to develop and retain capable employees, and are directly related to physicians’ job satisfaction. We aim to test the impact of leadership models and various items of leadership communication on job satisfaction and well-being of physicians working in Swiss hospitals.
Method
We conducted a nationwide survey of physicians in Swiss hospitals in 2019 to assess the correlation between communication and leadership style with job satisfaction and well-being of physicians. The evaluation of the survey uses multivariate, statistical analysis (descriptive evaluations, regression model, factor analyses).
Results
The data reveal that leadership communication, e.g., the tone of communication, information quality and information behaviour and feedback have the most positive impact on job satisfaction and well-being. These items have a stronger influence on well-being when physicians belong to a younger generation, such as Generation Y (born after 1980). Leadership communication has the greatest impact on job satisfaction on residents and a lesser impact on physicians in higher hierarchical levels.
Conclusions
To increase job satisfaction and well-being amongst physicians, hospitals superiors and supervisors are advised to invest in education and training on leadership communication and feedback with special focus on the younger generation as well as on female physicians as this will have the greatest impact.
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ISBN
ISSN
2731-9687
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the complete publication
Open access category
Gold
License
Citation
Heuss, S., & Datta, S. (2023). Impact of leadership communication on job satisfaction and well-being of physicians. Discover Global Society, 1. https://doi.org/10.1007/s44282-023-00004-w