Social robots in organizational contexts: The role of culture and future research needs

dc.contributor.authorSchmiedel, Theresa
dc.contributor.authorJäger, Janine
dc.contributor.authorZhong, Jia
dc.contributor.editorDornberger, Rolf
dc.date.accessioned2024-03-27T10:02:38Z
dc.date.available2024-03-27T10:02:38Z
dc.date.issued2020
dc.description.abstractThe integration of social robots in organizations is on the rise. In the future, an increase in the application of physically embodied robots who socially interact and collaborate with humans is expected. In this chapter, we outline the organizational contexts in which current research examines social robots and point out cultural challenges regarding their implementation in the workplace. We suggest that the successful integration of social robots in organizations requires a cultural fit between values embedded in social robots and values lived in the organizational context in which the robot is deployed. In addition, we propose an agenda for future research that addresses the associated cultural challenges of introducing social robots into organizational contexts.
dc.identifier.doihttps://doi.org/10.1007/978-3-030-48332-6_11
dc.identifier.isbn978-3-030-48331-9
dc.identifier.isbn978-3-030-48334-0
dc.identifier.isbn978-3-030-48332-6
dc.identifier.urihttps://irf.fhnw.ch/handle/11654/42860
dc.language.isoen
dc.publisherSpringer
dc.relation.ispartofNew trends in business information systems and technology. Digital innovation and digital business transformation
dc.relation.ispartofseriesStudies in Systems, Decision and Control
dc.spatialCham
dc.subjectEmbedded values
dc.subject.ddc330 - Wirtschaft
dc.titleSocial robots in organizational contexts: The role of culture and future research needs
dc.type04A - Beitrag Sammelband
dspace.entity.typePublication
fhnw.InventedHereYes
fhnw.ReviewTypeLectoring (ex ante)
fhnw.affiliation.hochschuleHochschule für Wirtschaftde_CH
fhnw.affiliation.institutInstitut für Wirtschaftsinformatikde_CH
fhnw.openAccessCategoryClosed
fhnw.pagination163-177
fhnw.publicationStatePublished
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relation.isAuthorOfPublicatione2702b5c-d7b9-4cbe-90d7-48ff8b07e8d6
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relation.isAuthorOfPublication.latestForDiscovery692ff2f4-8d8e-4134-a00e-98288a802f92
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relation.isEditorOfPublication.latestForDiscovery64196f63-c326-4e10-935d-6776cc91354c
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