Business Process Management - Determination and analysis of current processes and recommentation of possible amendments

Abstract

G Transporte is a rapidly growing start-up company in the transportation and logistics industry, founded in 2011. With its rapid growth, the complexity and importance of well-structured processes of the company have increased. As the company is privately owned, and still a young start-up, processes are neither standardized nor documented – rather, they exist in the minds of the company’s management – currently just two people. If the management is not available, no employee knows how the processes are properly performed.