UNIA Software Assessment and Integration

dc.contributor.authorObasi, Chima
dc.contributor.authorNjuguna, Steven
dc.contributor.authorKäppler, Sherdel
dc.contributor.authorTakiyu-Deen, Najeem
dc.contributor.authorSchumacer, Damian Pascal
dc.contributor.mentorPande, Charuta
dc.contributor.partnerUNIA, Basel
dc.date.accessioned2023-12-22T17:21:25Z
dc.date.available2023-12-22T17:21:25Z
dc.date.issued2022
dc.description.abstractOur team conducted a comprehensive analysis of various CRM software options and their integration features. We identified stakeholders, processes and subprocesses, and defined assessment criteria to evaluate the existing and missing features of the software options. We also compared the requirements catalogue of the options and identified other software options available in the market. Finally, we made recommendations for a new software solution for the legal department at the regional office.
dc.identifier.urihttps://irf.fhnw.ch/handle/11654/41860
dc.language.isoen
dc.publisherHochschule für Wirtschaft FHNW
dc.spatialBasel
dc.subject.ddc330 - Wirtschaft
dc.titleUNIA Software Assessment and Integration
dc.type11 - Studentische Arbeit
dspace.entity.typePublication
fhnw.InventedHereYes
fhnw.PublishedSwitzerlandYes
fhnw.StudentsWorkTypeSemesterarbeit
fhnw.affiliation.hochschuleHochschule für Wirtschaft FHNWde_CH
fhnw.affiliation.institutBachelor of Science
relation.isMentorOfPublication6fa75258-21bd-4090-98cb-b2217a6f234d
relation.isMentorOfPublication.latestForDiscovery6fa75258-21bd-4090-98cb-b2217a6f234d
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Bachelor of Science