Enabling sustainable management through a new multi-disciplinary concept of customer satisfaction
| dc.accessRights | Anonymous | |
| dc.audience | Sonstige | |
| dc.contributor.author | Daub, Claus-Heinrich | |
| dc.contributor.author | Ergenzinger, Rudolf | |
| dc.date.accessioned | 2015-10-05T15:39:50Z | |
| dc.date.available | 2015-10-05T15:39:50Z | |
| dc.date.issued | 2005 | |
| dc.identifier.doi | 10.1108/03090560510610680 | |
| dc.identifier.issn | 0309-0566 | |
| dc.identifier.issn | 1758-7123 | |
| dc.identifier.uri | http://hdl.handle.net/11654/8578 | |
| dc.issue | 9/10 | |
| dc.language.iso | en | en_US |
| dc.publisher | Emerald | en_US |
| dc.relation.ispartof | European Journal of Marketing | en_US |
| dc.subject | Customer satisfaction | |
| dc.subject | Social responsibility | |
| dc.subject | Sustainable development | |
| dc.subject.ddc | 330 - Wirtschaft | |
| dc.subject.ddc | 650 - Management | |
| dc.title | Enabling sustainable management through a new multi-disciplinary concept of customer satisfaction | |
| dc.type | 01A - Beitrag in wissenschaftlicher Zeitschrift | |
| dc.volume | 39 | |
| dspace.entity.type | Publication | |
| fhnw.InventedHere | unbekannt | |
| fhnw.ReviewType | No peer review | |
| fhnw.affiliation.hochschule | Hochschule für Wirtschaft FHNW | de_CH |
| fhnw.affiliation.institut | Institut für Unternehmensführung | de_CH |
| fhnw.pagination | 998-1012 | |
| fhnw.publicationState | Published | |
| relation.isAuthorOfPublication | d3c9f7e7-0a22-40ef-bab6-2a0c093d34b4 | |
| relation.isAuthorOfPublication | 82510097-3f31-498b-9c2f-30b24ecf5809 | |
| relation.isAuthorOfPublication.latestForDiscovery | d3c9f7e7-0a22-40ef-bab6-2a0c093d34b4 |