An Examination of Job Entry-Level Opportunities for Non-ICT Students in Switzerland's ICT Field to Minimize the Skills Shortage in ICT

Abstract

Due to the increasingly digitalising economy, 38% of ICT jobs cannot be filled by skilled employees, causing delays, increasing costs, and decreasing economic growth. According to the literature, 58% of Switzerland's ICT workforce was considered career changers in 2021. Employers minimize their employment criteria, which initiates the possibility of filling these positions with career changers. However, challenges arise because of lacking hard skills. Furthermore, the increasing use of artificial intelligence (AI) in the recruitment process raises questions about fairness and possible biases.