“The uh deconstructed pumpkin pie”: the use of uh and um in Los Angeles restaurant server talk

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Vorschaubild
Autor:innen
Jucker, Andreas H.
Autor:in (Körperschaft)
Publikationsdatum
2021
Typ der Arbeit
Studiengang
Typ
01A - Beitrag in wissenschaftlicher Zeitschrift
Herausgeber:innen
Herausgeber:in (Körperschaft)
Betreuer:in
Übergeordnetes Werk
Journal of Pragmatics
Themenheft
Link
Reihe / Serie
Reihennummer
Jahrgang / Band
172
Ausgabe / Nummer
Seiten / Dauer
21-34
Patentnummer
Verlag / Herausgebende Institution
Elsevier
Verlagsort / Veranstaltungsort
Amsterdam
Auflage
Version
Programmiersprache
Abtretungsempfänger:in
Praxispartner:in/Auftraggeber:in
Zusammenfassung
Recent work on the elements uh and um has focused both on their functional profile and on the sociodemographic patterns of use. They have been shown to be more than just a signal of some trouble in the speech production process; they also perform text structuring functions that are usually ascribed to discourse markers. And their use has been shown to stratify according to gender, age and level of education (e.g. Tottie 2011, 2014). However, such work has not always been sufficiently controlled for context. Differences that were identified for specific speaker groups may ultimately have been caused by different speaker roles or by differences in the formality or privacy of the communicative situation. For this reason, we focus on one single communicative situation, service encounters in selected and socially stratified Los Angeles restaurants. And we focus on one single speaker role, the role of the server. This allows us to test hypotheses about gender differences and socio-economic stratification in a much more controlled environment. In addition, we provide a functional profile of uh and um in this carefully delimited context, and we show that they are not only used in their often-described functions as planners, hesitators or repair managers but also with a highlighting or a face-mitigating function. The high- lighting function turns out to be particularly prominent to emphasize food terminology when servers present menu items to their guests.
Schlagwörter
Fachgebiet (DDC)
330 - Wirtschaft
Projekt
Veranstaltung
Startdatum der Ausstellung
Enddatum der Ausstellung
Startdatum der Konferenz
Enddatum der Konferenz
Datum der letzten Prüfung
ISBN
ISSN
0378-2166
Sprache
Englisch
Während FHNW Zugehörigkeit erstellt
Ja
Publikationsstatus
Veröffentlicht
Begutachtung
Peer-Review der ganzen Publikation
Open Access-Status
Hybrid
Lizenz
'https://creativecommons.org/licenses/by-nc-nd/4.0/'
Zitation
STALEY, Larssyn und Andreas H. JUCKER, 2021. “The uh deconstructed pumpkin pie”: the use of uh and um in Los Angeles restaurant server talk. Journal of Pragmatics. 2021. Bd. 172, S. 21–34. DOI 10.1016/j.pragma.2020.11.004. Verfügbar unter: https://doi.org/10.26041/fhnw-6918