Social, organizational, and technological factors impacting clinicians’ adoption of mobile health tools: systematic literature review
Author (Corporation)
Publication date
2020
Typ of student thesis
Course of study
Collections
Type
01A - Journal article
Editors
Editor (Corporation)
Supervisor
Parent work
Journal of Medical Internet Research
Special issue
DOI of the original publication
Link
Series
Series number
Volume
8
Issue / Number
2
Pages / Duration
e15935
Patent number
Publisher / Publishing institution
JMIR Publications
Place of publication / Event location
Edition
Version
Programming language
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Practice partner / Client
Abstract
Background: There is a growing body of evidence highlighting the potential of mobile health (mHealth) in reducing health care costs, enhancing access, and improving the quality of patient care. However, user acceptance and adoption are key prerequisites to harness this potential; hence, a deeper understanding of the factors impacting this adoption is crucial for its success. Objective: The aim of this review was to systematically explore relevant published literature to synthesize the current understanding of the factors impacting clinicians’ adoption of mHealth tools, not only from a technological perspective but also from social and organizational perspectives. Methods: A structured search was carried out of MEDLINE, PubMed, the Cochrane Library, and the SAGE database for studies published between January 2008 and July 2018 in the English language, yielding 4993 results, of which 171 met the inclusion criteria. The Preferred Reporting Items for Systematic Review and Meta-Analysis guidelines and the Cochrane handbook were followed to ensure a systematic process. Results: The technological factors impacting clinicians’ adoption of mHealth tools were categorized into eight key themes: usefulness, ease of use, design, compatibility, technical issues, content, personalization, and convenience, which were in turn divided into 14 subthemes altogether. Social and organizational factors were much more prevalent and were categorized into eight key themes: workflow related, patient related, policy and regulations, culture or attitude or social influence, monetary factors, evidence base, awareness, and user engagement. These were divided into 41 subthemes, highlighting the importance of considering these factors when addressing potential barriers to mHealth adoption and how to overcome them. Conclusions: The study results can help inform mHealth providers and policymakers regarding the key factors impacting mHealth adoption, guiding them into making educated decisions to foster this adoption and harness the potential benefits.
Keywords
Subject (DDC)
330 - Wirtschaft
Event
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Exhibition end date
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Conference end date
Date of the last check
ISBN
ISSN
1438-8871
1439-4456
1439-4456
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the complete publication
Open access category
Gold
Citation
JACOB, Christine, Antonio SANCHEZ-VAZQUEZ und Chris IVORY, 2020. Social, organizational, and technological factors impacting clinicians’ adoption of mobile health tools: systematic literature review. Journal of Medical Internet Research. 2020. Bd. 8, Nr. 2, S. e15935. DOI 10.2196/15935. Verfügbar unter: https://doi.org/10.26041/fhnw-6692