The Importance of ICT: An Empirical Study in Swiss SMEs

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Schubert, Petra
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2006
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04B - Conference paper
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Proceedings of the 19th International Bled eConference on eValues
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Abstract
The following paper presents results from a longitudinal study about the importance and use of information and communication technology in Swiss small and medium-sized companies. In an empirical survey, 989 questionnaires were collected and analysed (return rate 17 %). The results were weighted according to company size and industry sector and are thus representative for Switzerland. The findings show that Swiss SMEs ? in their self assessment ? manage to gain (competitive) advantages from the deployment of information and communication technology. ICT is universally used (even) in (small and medium-sized) companies. There is a high degree of inter-organisational ICT use. ICT know-how and awareness are strongly rooted in management. The general conclusion is that IT matters for Swiss SMEs.
Keywords
SME's, ICT, E-Business
Subject (DDC)
330 - Wirtschaft
005 - Computer Programmierung, Programme und Daten
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19th International Bled eConference on eValues
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English
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Unknown
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Published
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No peer review
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Citation
SCHUBERT, Petra und Uwe LEIMSTOLL, 2006. The Importance of ICT: An Empirical Study in Swiss SMEs. In: Proceedings of the 19th International Bled eConference on eValues. 2006. Verfügbar unter: https://doi.org/10.26041/fhnw-3216