May I show you the route? Developing a service robot application in a library using design science research

dc.contributor.authorSabbioni, Giordano
dc.contributor.authorZhong, Jia
dc.contributor.authorJäger, Janine
dc.contributor.authorSchmiedel, Theresa
dc.contributor.editorAhram, Tareq
dc.contributor.editorTaiar, Redha
dc.date.accessioned2024-04-04T07:35:03Z
dc.date.available2024-04-04T07:35:03Z
dc.date.issued2021
dc.description.abstractThe present study demonstrates the ongoing development of a service robot application in a campus library through the application of Design Science Research (DSR) combined with user-centered design (UCD). In particular, we involved librarians and co-created an application solution addressing two use cases: giving directions to a desired subject area/book and providing recommendations for an event/book. Additionally, we involved potential end users to evaluate the robot artifact through an onsite usability test (N = 14) already within the design cycle. This process resulted in a successful application of the robot artifact for the identified use cases and shows feasibility of combining DSR with UCD.
dc.event5th International Virtual Conference on Human Interaction and Emerging Technologies, IHIET 2021
dc.event.end2021-08-29
dc.event.start2021-08-27
dc.identifier.doihttps://doi.org/10.1007/978-3-030-85540-6_39
dc.identifier.urihttps://irf.fhnw.ch/handle/11654/43095
dc.language.isoen
dc.publisherSpringer
dc.relation.ispartofHuman Interaction, Emerging Technologies and Future Systems V. Proceedings of the 5th International Virtual Conference on Human Interaction and Emerging Technologies, IHIET 2021, August 27-29, 2021 and the 6th IHIET: Future Systems (IHIET-FS 2021), October 28-30, 2021, France
dc.relation.ispartofseriesLecture Notes in Networks and Systems
dc.spatialOnline
dc.subjectUser-centered design
dc.subject.ddc330 - Wirtschaft
dc.titleMay I show you the route? Developing a service robot application in a library using design science research
dc.type04B - Beitrag Konferenzschrift
dc.volume5
dspace.entity.typePublication
fhnw.InventedHereYes
fhnw.ReviewTypeAnonymous ex ante peer review of a complete publication
fhnw.affiliation.hochschuleHochschule für Wirtschaftde_CH
fhnw.affiliation.institutInstitut für Wirtschaftsinformatikde_CH
fhnw.openAccessCategoryClosed
fhnw.pagination306-313
fhnw.publicationStatePublished
fhnw.seriesNumber319
relation.isAuthorOfPublication13c3d85d-a9dd-4344-80fd-8a0c53907051
relation.isAuthorOfPublicationff69a9ff-aabe-477a-bdde-e900fee2f7e0
relation.isAuthorOfPublicatione2702b5c-d7b9-4cbe-90d7-48ff8b07e8d6
relation.isAuthorOfPublication692ff2f4-8d8e-4134-a00e-98288a802f92
relation.isAuthorOfPublication.latestForDiscoveryff69a9ff-aabe-477a-bdde-e900fee2f7e0
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