The inherent tensions of ‘instant education’. A critical review of mobile instant messaging
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Authors
Rambe, Patient
Author (Corporation)
Publication date
2018
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Collections
Type
01A - Journal article
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Parent work
International Review of Research in Open and Distributed Learning
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DOI of the original publication
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Series
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Volume
19
Issue / Number
5
Pages / Duration
218-237
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Publisher / Publishing institution
Athabasca University Press
Place of publication / Event location
Athabasca
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Abstract
This paper critically reviews literature on the role of Mobile Instant Messaging (MIM) applications, such as WhatsApp, in supporting learning and teaching practice. Using formal qualitative synthesis as its methodology, and dialectical theory as an analytical framework, our main objective was to identify tensions, affordances, constraints, and resolution strategies in educational uses of MIM. In contrast to prior work, the analysis offers a nuanced and complex picture of the use of MIM in learning and teaching settings. Instead of facilitating the creation of educational outcomes in a straightforward manner, the realities of MIM use are socially constructed and the subject of conflictual negotiations. The educational use of MIM requires users to navigate the interdependent dialectical tensions of immediacy versus delays (temporal dimension), intimacy versus detachment (relationship dimension) and task versus ludic orientation (intellectual dimension). The findings also reveal a number of behavioural and technical resolution strategies that users deploy to manage these tensions.
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Subject (DDC)
330 - Wirtschaft
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ISBN
ISSN
1492-3831
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the complete publication
Open access category
Diamond
License
Citation
PIMMER, Christoph und Patient RAMBE, 2018. The inherent tensions of ‘instant education’. A critical review of mobile instant messaging. International Review of Research in Open and Distributed Learning. 2018. Bd. 19, Nr. 5, S. 218–237. DOI 10.19173/IRRODL.V19I5.3765. Verfügbar unter: https://doi.org/10.26041/fhnw-6808