Doing Emotion. Emotion Management in German Care Planning Conferences
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Authors
Author (Corporation)
Publication date
11/2019
Typ of student thesis
Course of study
Collections
Type
01A - Journal article
Editors
Editor (Corporation)
Supervisor
Parent work
Journal of Social Work Practice
Special issue
DOI of the original publication
Link
Series
Series number
Volume
33
Issue / Number
4
Pages / Duration
403-418
Patent number
Publisher / Publishing institution
Taylor & Francis
Place of publication / Event location
Edition
Version
Programming language
Assignee
Practice partner / Client
Abstract
Social work practice makes up part of modern people processing organisations. In their role of a person-related service provider, professionals intervene into the life circumstances of a clientele who regularly suffers from emotionally distressing experiences and critical thresholds of their living conditions. Emotions (one’s own and those of the other) are therefore part of the professionals’ everyday life experiences. Social workers must deal with contingent situations and social relationships frequently shaped by affection and multiple feelings that are only partly predictable. This paper aims to make analytically palpable the mostly ordinary and unobtrusive display of emotional states of the participants during a professional/client encounter. It argues that emotions are pervasively present in the professional/client interaction and that their management is pivotal to realise and secure a stable and resilient working relationship as a bedrock for sustained activities in a series. Based on two longer transcripts of audio-recorded German childcare planning conferences (CPC) referring to residential care it will be shown how feelings and emotions are locally managed in situ supporting the clients’ respect and self-esteem during an institutionally goal-driven meeting even if they do not refer to them in an explicit or verbal kind.
Keywords
Emotion, Conversation Analysis, Social Work Practice
Subject (DDC)
Event
Exhibition start date
Exhibition end date
Conference start date
Conference end date
Date of the last check
ISBN
ISSN
0265-0533
1465-3885
1465-3885
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the complete publication
Open access category
License
Citation
Messmer, H. (2019). Doing Emotion. Emotion Management in German Care Planning Conferences. Journal of Social Work Practice, 33(4), 403–418. https://doi.org/10.1080/02650533.2019.1681949