Reviewing the pain points and software usage in the hospitality sector according to the UX of customers

dc.contributor.authorTettey, David
dc.contributor.authorRiviere, Zion
dc.contributor.authorBakhoum, Fallou Galass
dc.contributor.authorWildberger, Laurent
dc.contributor.authorShah, Reza
dc.contributor.authorMessmer, Julia
dc.contributor.mentorWagner, Ulrich
dc.contributor.partnerWorldline Schweiz AG, Hardturmstrasse 201, 8005 Zürich
dc.date.accessioned2024-12-03T19:14:56Z
dc.date.available2024-12-03T19:14:56Z
dc.date.issued2023
dc.description.abstractThe Swiss hospitality industry faces challenges in payment processes and software efficiency. Existing systems show high transaction fees, reliability issues, and inefficiencies in tip management, impacting customer satisfaction and operational effectiveness.
dc.identifier.urihttps://irf.fhnw.ch/handle/11654/48798
dc.language.isoen
dc.publisherHochschule für Wirtschaft FHNW
dc.spatialBrugg-Windisch
dc.subject.ddc330 - Wirtschaft
dc.titleReviewing the pain points and software usage in the hospitality sector according to the UX of customers
dc.type11 - Studentische Arbeit
dspace.entity.typePublication
fhnw.InventedHereYes
fhnw.StudentsWorkTypeSemesterarbeit
fhnw.affiliation.hochschuleHochschule für Wirtschaft FHNWde_CH
fhnw.affiliation.institutBachelor of Science
relation.isMentorOfPublication768c01ff-90f9-49a1-a77d-698782c3cbdc
relation.isMentorOfPublication.latestForDiscovery768c01ff-90f9-49a1-a77d-698782c3cbdc
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Bachelor of Science