Digital Trust in Insurance
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Authors
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Publication date
2025
Typ of student thesis
Master
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11 - Student thesis
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Hochschule für Wirtschaft FHNW
Place of publication / Event location
Olten
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Abstract
For the insurance industry, in which long-term stakeholder confidence and sensitive data management are critical, addressing digital trust is particularly urgent. Despite the availability of frameworks, such as Information Systems Audit and Control Association’s (ISACA) Digital Trust Ecosystem Framework (DTEF), the lack of tailored guidance for specific industries, including insurance, remains a significant gap. This study bridges this gap by developing an enhanced management-oriented digital trust framework specifically tailored to the insurance sector.
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Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
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Review
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Citation
Degen, S. (2025). Digital Trust in Insurance [Hochschule für Wirtschaft FHNW]. https://irf.fhnw.ch/handle/11654/52011