The impact of accreditation agencies and other powerful stakeholders on the performance measurement in Polish universities

dc.contributor.authorDobija, Dorota
dc.contributor.authorGórska, Anna Maria
dc.contributor.authorPikos, Anna
dc.date.accessioned2024-05-28T07:56:11Z
dc.date.available2024-05-28T07:56:11Z
dc.date.issued2019
dc.description.abstractPurpose: The purpose of this paper is to extend the understanding of how internal organisational processes change in response to external demands, by investigating the changes undertaken by two Polish business schools (b-schools) in anticipation of and in response to the demands of accreditation agencies (AAs) and other powerful stakeholders. Specifically, it examines the internal research-related performance measurement (PM) system and changes in the use of performance information (PI). Design/methodology/approach: The case study method is adopted, using data from publicly available documents and interviews with the faculty and management at the two schools. The data are interpreted and analysed using the neo-institutional theory. Findings: Powerful stakeholders are the primary reason for changes in PM systems and the manner in which PI is used. Specifically, AAs reflect an additional layer in the PM system, allowing for a downward cascading PI effect. This also leads to a wider use of PI across different organisational levels. Research limitations/implications: This study focusses on two case studies in a region still undergoing transition. Thus, this analysis could be reinforced through additional cases, different data collection methods and cross-country and between-country comparative analyses. Originality/value: The changes in PM systems and particularly the use of PI are discussed in the context of Polish higher education (HE) and, more broadly, the entire Central and Eastern Europe (CEE) region. Moreover, the consideration of two b-school cases facilitates a comparative analysis of the differences in PM systems and the use of PI in the context of stakeholders’ PI needs.
dc.identifier.doi10.1108/BJM-01-2018-0018
dc.identifier.issn1746-5265
dc.identifier.issn1746-5273
dc.identifier.urihttps://irf.fhnw.ch/handle/11654/42895
dc.issue1
dc.language.isoen
dc.publisherEmerald
dc.relation.ispartofBaltic Journal of Management
dc.spatialBingley
dc.subject.ddc330 - Wirtschaft
dc.titleThe impact of accreditation agencies and other powerful stakeholders on the performance measurement in Polish universities
dc.type01A - Beitrag in wissenschaftlicher Zeitschrift
dc.volume14
dspace.entity.typePublication
fhnw.InventedHereNo
fhnw.ReviewTypeAnonymous ex ante peer review of a complete publication
fhnw.affiliation.hochschuleHochschule für Wirtschaft FHNWde_CH
fhnw.affiliation.institutInstitut für Unternehmensführungde_CH
fhnw.openAccessCategoryClosed
fhnw.pagination84-102
fhnw.publicationStatePublished
relation.isAuthorOfPublication0592dc11-56d9-41f4-a17c-005dcad6ed77
relation.isAuthorOfPublication.latestForDiscovery0592dc11-56d9-41f4-a17c-005dcad6ed77
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