Artificial Intelligence LLM for smarter access to documentation – Public Management Summary

Abstract

However, the sheer volume and complexity of these manuals often make it challenging for software engineers to locate the information they need quickly and efficiently. This frequent need to seek assistance from the Worldline team is time-consuming, inefficient, and ultimately costly for both parties.

Recognizing the need for a more streamlined and user-friendly approach, Worldline partnered with the FHNW to conduct a practical student project aimed at developing a solution that would empower software engineers to find the information they need within the documentation.