Bachelor-Thesis Analysis of potential differentiation opportunities regarding the order-to-cash process which has been outsourced to 3rd party

dc.contributor.authorJost, Danny
dc.contributor.mentorKraft, Corin
dc.contributor.partnerRoche Pharma Switzerland AG, Basel
dc.date.accessioned2023-12-22T16:09:28Z
dc.date.available2023-12-22T16:09:28Z
dc.date.issued2019
dc.description.abstractSince the demanding challenges of the pharma industry require continuous improvement, customer feedback is essential to find potential future improvement options. In order to assess the current customer satisfaction an online survey was conducted and investigated. Within the thesis the following aspects have been worked out: -A Status-Quo analysis of the current procedure -An analysis of potential differentiation opportunities in the order-to-cash process -One/Two concrete improvement suggestion/differentiation possibilities
dc.identifier.urihttps://irf.fhnw.ch/handle/11654/40643
dc.language.isoen
dc.publisherHochschule für Wirtschaft FHNW
dc.spatialOlten
dc.subject.ddc330 - Wirtschaft
dc.titleBachelor-Thesis Analysis of potential differentiation opportunities regarding the order-to-cash process which has been outsourced to 3rd party
dc.type11 - Studentische Arbeit
dspace.entity.typePublication
fhnw.InventedHereYes
fhnw.PublishedSwitzerlandYes
fhnw.StudentsWorkTypeBachelor
fhnw.affiliation.hochschuleHochschule für Wirtschaft FHNWde_CH
fhnw.affiliation.institutBachelor of Science
relation.isMentorOfPublication12ca7931-8494-4de4-b0e3-517775d449f9
relation.isMentorOfPublication.latestForDiscovery12ca7931-8494-4de4-b0e3-517775d449f9
Dateien
Sammlung
Bachelor of Science