Concept of change management for implementing a new intranet tool at Franke Group

Abstract

Franke is currently utilizing Atlassian’s Confluence Server as a global intranet solution. However, since the current Confluence Server product is running out of service in 2023, Franke has conducted a software evaluation in order to identify if the recently chosen SharePoint solution fulfils all the relevant business, technical and security requirements. Since the partner for the migration phase has been chosen, for the next phase Franke is interested in a change management concept based on a literature review to assist employees’ acceptance of the new tool.