Towards a leadership model focusing on mistake making culture enhanced by collective intelligence

Loading...
Thumbnail Image
Author (Corporation)
Publication date
2023
Typ of student thesis
Course of study
Type
04B - Conference paper
Editors
Editor (Corporation)
Supervisor
Parent work
Proceedings of the 23th European Academy of Management EURAM Conference
Special issue
DOI of the original publication
Link
Series
Series number
Volume
Issue / Number
Pages / Duration
Patent number
Publisher / Publishing institution
Place of publication / Event location
Dublin
Edition
Version
Programming language
Assignee
Practice partner / Client
Abstract
This exploratory research paper introduces a novel approach for organizational error management based on a prototype model combining a positive mistakes-making culture with the use of collective intelligence. The model allows to identify mistakes and problems in everyday work in organizations along predefined key performance indicators (KPIs), such as they are represented by the Balanced Score Card (BSC). The model includes four problem-solving elements which are applied in a circular manner to counteract the problem areas and ultimately improve the chosen KPIs sustainably. The introduction of the four problem-solving elements is the main contribution of this paper. The elements have been iteratively developed using a Design Science Research methodology, consisting of multiple semi-structured interviews with seasoned experts with management experience. To enhance the applicability of the model in practice, a detailed questionnaire has been developed to guide decision-makers in using the. Additionally, a hypothetical use case is discussed for a potential application of the model. The model is laid out to be applicable in different organizations as well as on different hierarchical levels, depending on the autonomy of the teams or departments.
Keywords
Subject (DDC)
Project
Event
European Academy of Management EURAM 2023 Conference
Exhibition start date
Exhibition end date
Conference start date
14.06.2023
Conference end date
16.06.2023
Date of the last check
ISBN
978-2-9602195-5-5
ISSN
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the complete publication
Open access category
Closed
License
Citation
Heimann, S., Imhof, D., & Gatziu Grivas, S. (2023). Towards a leadership model focusing on mistake making culture enhanced by collective intelligence. Proceedings of the 23th European Academy of Management EURAM Conference. European Academy of Management EURAM 2023 Conference. https://irf.fhnw.ch/handle/11654/43445