Digitalising the employee leave request process at Marti Arc Jura; from paper forms to an efficient workflow

Abstract

Marti Arc Jura SA relied on a manual leave request process using paper forms, scans and emails. This system was inefficient, consuming nearly a third of HR's time and lacked transparency, leading to lost requests, approval delays and frustrated employees. For on-site workers without computer access, even obtaining a form was a challenge. The fragmented process posed significant risks to planning and overall business continuity, highlighting the need for a modern and centralised solution.