Profitability Analysis for Software Solutions in Customs Management - Development of a Calculation Approach

Abstract

The client, a well-known software provider for the logistics industry, would like to transparently show their software’s benefits to potential customers. The client struggles to present the benefits a software provides in monetary terms, leaving a potential customer with unanswered questions. The aim of the thesis was to develop an approach in form of a calculation tool that offers the client a way to show their potential customers what benefits and risks there are when investing in a software solution. For the thesis, the focus was on two defined software solutions.