Maturity Assessment Model on Adopting Knowledge Management with Employee-Augmenting Private LLMs in Banks
Loading...
Authors
Author (Corporation)
Publication date
2025
Typ of student thesis
Master
Course of study
Collections
Type
11 - Student thesis
Editors
Editor (Corporation)
Supervisor
Parent work
Special issue
DOI of the original publication
Link
Series
Series number
Volume
Issue / Number
Pages / Duration
Patent number
Publisher / Publishing institution
Hochschule für Wirtschaft FHNW
Place of publication / Event location
Olten
Edition
Version
Programming language
Assignee
Practice partner / Client
Abstract
Besides this emerging topic, artificial intelligence (AI), large language models (LLMs), and knowledge management (KM) are understood by organizations in different ways. Consulting firms offer banks scalable solutions by going through checklists or question-and-answer sessions, which is not a sustainable solution. This research’s novel artifact aims to incorporate KM within AI readiness maturity assessment models and extend it with LLM best practices. The artifact consists of a novel dedicated maturity assessment model for adopting LLM-based KM within banks to allow banks to assess their readiness to start developing and using employee-augmenting LLMs.
Keywords
Subject (DDC)
Event
Exhibition start date
Exhibition end date
Conference start date
Conference end date
Date of the last check
ISBN
ISSN
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Review
Open access category
License
Citation
Kösker, Ö. (2025). Maturity Assessment Model on Adopting Knowledge Management with Employee-Augmenting Private LLMs in Banks [Hochschule für Wirtschaft FHNW]. https://irf.fhnw.ch/handle/11654/52025