Strategies for the systematic and sustainable sales scaling at Complemedis AG

Abstract

Complemedis AG, a Swiss pharmacy specialising in Traditional Chinese Medicine, is trusted by professionals but faces growth limits due to uneven regional coverage, limited public visibility and a restricted practitioner network. Sales activities are concentrated in a few regions and depend on established relationships, leaving large parts of the Swiss market untapped. To remain competitive, the company needs a systematic, sustainable approach to address structural challenges, strengthen its market position, and open new growth opportunities.