Towards an inclusive digital society. digital accessibility framework for visually impaired citizens in swiss public administration
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Author (Corporation)
Publication date
25.06.2025
Typ of student thesis
Course of study
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Type
04B - Conference paper
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Parent work
Proceedings of the 5th Conference Society 5.0. Co-Existence Between Human Being and Machine Being
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DOI of the original publication
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Series
Series number
Volume
Volume 2
Issue / Number
Pages / Duration
105-116
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Publisher / Publishing institution
Place of publication / Event location
San Benedetto del Tronto
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Practice partner / Client
Abstract
As we progress toward Society 5.0’s vision of a human-centereddigital society, ensuring digital accessibility becomes increasingly critical,particularly for citizens with visual impairments and other disabilities.This paper examines the implementation challenges of accessible digital public services within Swiss public administration. Through DesignScience Research, we investigate the gap between accessibility legislation and practical implementation, analyzing how current standards translate into real-world usability. Our research reveals significant barriers including resource constraints, fragmented policy enforcement, and limited technical expertise. To address these challenges, we present the Inclusive Public Administration Framework, which integrates Web Content Accessibility Guidelines with the HERMES project management methodology. This framework provides a structured approach to embedding accessibility considerations throughout digital service development. Our findings contribute to the discourse on digital inclusion in Society 5.0 by providing actionable strategies for implementing accessible public services. As we move towards a more integrated human-machine society, ensuring digital accessibility for visually impaired citizens is crucial for building an equitable and inclusive digital future.
Keywords
Digital Accessibility, Visual Impairment, Public Administration
Event
5th Conference Society 5.0 - Co-Existence Between Human Being and Machine Being (Society 5.0)
Exhibition start date
Exhibition end date
Conference start date
25.06.2025
Conference end date
27.06.2025
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Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the complete publication
Open access category
Diamond
License
Citation
Werren, S., Grieder, H., & Scherb, C. (2025). Towards an inclusive digital society. digital accessibility framework for visually impaired citizens in swiss public administration. In F. Corradini, K. Hinkelmann, B. Re, & H. Smuts (Eds.), Proceedings of the 5th Conference Society 5.0. Co-Existence Between Human Being and Machine Being: Vol. Volume 2 (pp. 105–116). https://doi.org/10.5281/zenodo.15704219