Lead Time Optimisation in Clinical Supply of a Swiss pharmaceutical Company

Abstract

In order to guarantee and maintain control over the lead time of a networked, interdepartmental clinical supply process in an end-to-end manner, the complexity of the sub-processes must first be considered and understood. For this, the end-to-end process needs to be captured in its entirety. Analysis and the resulting identification of possible problem areas can be made through a first complete process map. The problems identified, which demonstrably slow down the process and thus extend the overall lead time, are then investigated.