A chatbot to teach Italian language to train drivers

Abstract

The expansion of a Swiss railway company into Italian-speaking regions of Switzerland has presented communication challenges for German-speaking train drivers. This language barrier has caused safety concerns. Consequently, there is a need to teach German-speaking train drivers Italian to improve communication in the workplace. To address this, the company seeks an innovative and flexible solution that can seamlessly integrate into the drivers' daily routines, ensuring effective communication in routine operations and emergencies. A conversational AI chatbot could be the answer.