Coordination and communication in healthcare action teams

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Authors
Burtscher, Michael J.
Nussbeck, Fridtjof W.
Sevdalis, Nick
Gisin, Stefan
Author (Corporation)
Publication date
10/2020
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01A - Journal article
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Parent work
Swiss Journal of Psychology
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Volume
79
Issue / Number
3-4
Pages / Duration
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Publisher / Publishing institution
Hogrefe
Place of publication / Event location
Göttingen
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Abstract
Communication and coordination represent central processes in healthcare action teams. However, we have a limited understanding of how expertise affects these processes and to what extent these effects are shaped by interprofessional differences. The current study addresses these questions by jointly investigating the influence of different aspects of expertise – individual expertise, team familiarity, and expertise asymmetry – on coordination quality and communication openness. We tested our propositions in two hospitals: one in Switzerland (CH, Sample 1) and one in the United Kingdom (UK, Sample 2). Both samples included two-person anesthesia action teams consisting of a physician and a nurse ( NCH = 47 teams, NUK = 48 teams). We used a correlational design with two measurement points (i.e., pre- and postoperation). To consider potential interprofessional differences, we analyzed our data with actor-partner interdependence models. Moreover, we explored differences in the effects of expertise between both hospitals. Our findings suggest that nurses’ expertise is the most important predictor of coordination quality and communication openness. Overall, differences between the two hospitals were more prevalent than interprofessional differences between physicians and nurses. The current study provides a nuanced picture of the effects of expertise, and thereby extends our understanding of interprofessional teamwork.
Keywords
Subject (DDC)
150 - Psychologie
610 - Medizin und Gesundheit
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ISSN
1421-0185
1662-0879
Language
English
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Yes
Strategic action fields FHNW
Publication status
Published
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Peer review of the complete publication
Open access category
Closed
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Citation
BURTSCHER, Michael J., Fridtjof W. NUSSBECK, Nick SEVDALIS, Stefan GISIN und Tanja MANSER, 2020. Coordination and communication in healthcare action teams. Swiss Journal of Psychology. Oktober 2020. Bd. 79, Nr. 3-4. DOI 10.1024/1421-0185/a000239. Verfügbar unter: https://irf.fhnw.ch/handle/11654/38518