Market research for smart chatbot solution design

Abstract

Seniors in Switzerland face various problems: Due to worsening physical health and financial reasons, seniors often are less mobile than they used to be. Additionally, partners and friends start to decease due to the course of time. It becomes difficult to live an independent life. Seniors which are left on their own are susceptible to negligence and mental illnesses such as depressions. That is also indicated by a rising number of suicides each year. On top of that Switzerland’s population is aging rapidly which makes it difficult for the younger generations to fulfill all the senior’s needs.