"Working by outcomes: The future of working in self-organized teams"

Abstract

Since September 2022, Roche’s Pharma Site Organization in Basel has adopted a self-organized structure based on holacratic principles. This shift separated functional and personnel responsibilities, fostering employee development and team autonomy. However, challenges emerged, such as scattered autonomy leading to disconnection and the re-emergence of silo behavior. The question arises regarding how overall coordination and organizational success can be ensured without restricting autonomy.