Hinkelmann, Knut
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Hinkelmann, Knut
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- PublikationConnecting Enterprise Architecture and Information Objects Using an Enterprise Ontology(IEEE, 11/2013) Hinkelmann, Knut [in: International Conference on Enterprise Systems ES2013]In this paper we show how semantic metadata – derived from the enterprise architecture description - can improve both the exploitation of information in the operative business and the continuous alignment of information systems with the business. ArchiMEO, a formal representation of the ArchiMate framework, was applied to model selected parts of a large Swiss company, including metadata of concrete information objects stored in various applications. The evaluation of our approach clearly gave evidence that linking an enterprise ontology with operational databases is beneficiary: it provides an integrated view and management of enterprise entities spread over various data stores, represented in different ways and levels of granularity. Furthermore, because of its inference capabilities, when used as metadata encoding scheme an enterprise ontology can provide context-sensitive access to relevant information.04 - Beitrag Sammelband oder Konferenzschrift
- PublikationTowards a Procedure for Assessing Supply Chain Risks Using Semantic Technology(Springer, 2013) Hinkelmann, Knut [in: Knowledge Discovery, Knowledge Engineering and Knowledge Management]In the APPRIS project an Early-Warning-System (EWS) is developed applying semantic technologies, namely an enterprise ontology and an inference engine, for the assessment of procurement risks. Our approach allows for analyzing internal resources (e.g. ERP and CRM data) and external sources (e.g. entries in the Commercial Register and newspaper reports) to assess known risks, but also for identifying black swans, which hit enterprises with no warning but potentially large impact. For proof of concept we developed a prototype that allows for integrating data from various information sources, of various information types (structured and unstructured), and information quality (assured facts, news); automatic identification, validation and quantification of risks and aggregation of assessment results on several granularity levels. The motivating scenario is derived from three business project partners real requirements for an EWS.04B - Beitrag Konferenzschrift
- PublikationMit Prozessanalyse zum effektiven Dokumentenmanagement(Galledia, 02.04.2012) Hinkelmann, Knut [in: Marketing & Kommunikation]Worauf sollte ein Unternehmen achten, wenn es ein DM-System einrichten will? Wichtig ist, dass nicht einfach alle bestehenden Dokumente verwaltet werden, sondern nur die geschäftsrelevanten. Mit einer Analyse der Geschäftsprozesse kann eine Firma den Aufwand für das Management überflüssiger Dokumente eliminieren und Kosten einsparen.01B - Beitrag in Magazin oder Zeitung
- PublikationMining of Agile Business Processes(21.03.2011) Hinkelmann, Knut [in: Proceedings of the AAAI 2011 Spring Symposium]Organizational agility is a key challenge in today's business world. The Knowledge-Intensive Service Support approach tackles agility by combining process modeling and business rules. In the paper at hand, we present five approaches of process mining that could further increase the agility of processes by improving an existing process model.04B - Beitrag Konferenzschrift
- PublikationAI for Business Agility(2011) Hinkelmann, Knut [in: Papers from the AAAI Spring Symposium, 21-23 March 2011]04B - Beitrag Konferenzschrift
- PublikationAdded Value of Sociofact Analysis for Business Agility(The AAAI Press, 2011) Hinkelmann, Knut [in: AI for Business Agility. AAAI 2011 Spring Symposium]The increasing agility of business requires an accelerated adaptation of organizations to continuously changing conditions. Individual and organizational learning are prominent means to achieve this. Hereby learning is always accompanied by the development of knowledge artifacts. For the entire of learning and artifact development the term knowledge maturing has been introduced recently, which focuses on these three manifestations of knowledge: cognifacts, sociofacts, and artifacts. In this paper we will focus on sociofacts as the subject-bound knowledge manifestation of social actions. Sociofacts are rooted in respective cognifacts play an independent role due to their binding to collective actions and subjects. These are particularly difficult to grasp but play a decisive role for the performance of organizations and the collaboration in there. The presented paper approaches the notion of sociofacts, discusses them on a theoretical level and establishes a first formal notation for sociofacts. We use the case of a merger between two companies to describe the advantages of sociofact analysis for such process. Some sociofact related problems during a merger are described and possible solutions are presented. We identify technical approaches for seizing sociofacts from tool-mediated social interaction and discuss open question for future research.04B - Beitrag Konferenzschrift
- PublikationRefining process models through the analysis of informal work practice(2011) Hinkelmann, KnutThe work presented in this paper explores the potential of leveraging the traces of informal work and collaboration in order to improve business processes over time. As process executions often differ from the original design due to individual preferences, skills or competencies and exceptions, we propose methods to analyse personal preferences of work, such as email communication and personal task execution in a task management application. Outcome of these methods is the detection of internal substructures (subtasks or branches) of activities on the one hand and the recommendation of resources to be used in activities on the other hand, leading to the improvement of business process models. Our first results show that even though human intervention is still required to operationalise these insights it is indeed possible to derive interesting and new insights about business processes from traces of informal work and infer suggestions for process model changes.04B - Beitrag Konferenzschrift
- PublikationThe Role of Content and Context in Enterprise Repositories(08.06.2010) Hinkelmann, Knut06 - Präsentation
- PublikationOntologies for e-government(Springer, 04.01.2010) Hinkelmann, Knut04 - Beitrag Sammelband oder Konferenzschrift