Hinkelmann, Knut
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Hinkelmann, Knut
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- PublikationTowards a Procedure for Assessing Supply Chain Risks Using Semantic Technology(Springer, 2013) Emmenegger, Sandro; Hinkelmann, Knut; Laurenzini, Emanuele; Thönssen, Barbara; Fred, Ana; Dietz, Jan L. G; Liu, Kecheng; Felipe, Joaquim [in: Knowledge Discovery, Knowledge Engineering and Knowledge Management]In the APPRIS project an Early-Warning-System (EWS) is developed applying semantic technologies, namely an enterprise ontology and an inference engine, for the assessment of procurement risks. Our approach allows for analyzing internal resources (e.g. ERP and CRM data) and external sources (e.g. entries in the Commercial Register and newspaper reports) to assess known risks, but also for identifying black swans, which hit enterprises with no warning but potentially large impact. For proof of concept we developed a prototype that allows for integrating data from various information sources, of various information types (structured and unstructured), and information quality (assured facts, news); automatic identification, validation and quantification of risks and aggregation of assessment results on several granularity levels. The motivating scenario is derived from three business project partners real requirements for an EWS.04B - Beitrag Konferenzschrift
- PublikationMit Prozessanalyse zum effektiven Dokumentenmanagement(Galledia, 02.04.2012) Hinkelmann, Knut; Thönssen, Barbara [in: Marketing & Kommunikation]Worauf sollte ein Unternehmen achten, wenn es ein DM-System einrichten will? Wichtig ist, dass nicht einfach alle bestehenden Dokumente verwaltet werden, sondern nur die geschäftsrelevanten. Mit einer Analyse der Geschäftsprozesse kann eine Firma den Aufwand für das Management überflüssiger Dokumente eliminieren und Kosten einsparen.01B - Beitrag in Magazin oder Zeitung
- PublikationAuswahl der richtigen Wissensmanagement-Methoden(W. Gassmann, 2012) Hinkelmann, Knut; Witschel, Hans Friedrich [in: Blickpunkt KMU]Einerseits sind die Notwendigkeit für einen adäquaten Umgang mit der Ressource "Wissen" und der daraus resultierende potenzielle Gewinn für ein Unternehmen allgemein anerkannt. Andererseits entwickeln sich längst nicht alle Wissensmanagement-Projekte in der Praxis zu Erfolgsgeschichten. Im Gegenteil: selbst beim Einsatz vermeintlich bewährter Wissensmanagement-Strategien kommt es immer wieder vor, dass grossen Investitionen seitens eines Unternehmens am Ende kaum beobachtbare Verbesserungen gegenüberstehen. Häufigste Ursache hierfür ist die mangelnde Akzeptanz der implementierten Lösungen bei den Mitarbeitern.01B - Beitrag in Magazin oder Zeitung
- PublikationMining of Agile Business Processes(21.03.2011) Brander, Simon; Hinkelmann, Knut; Martin, Andreas; Thönssen, Barbara [in: Proceedings of the AAAI 2011 Spring Symposium]Organizational agility is a key challenge in today's business world. The Knowledge-Intensive Service Support approach tackles agility by combining process modeling and business rules. In the paper at hand, we present five approaches of process mining that could further increase the agility of processes by improving an existing process model.04B - Beitrag Konferenzschrift
- PublikationRefining process models through the analysis of informal work practice(2011) Brander, Simon; Hinkelmann, Knut; Hu, Bo; Martin, Andreas; Riss, Uwe; Thönssen, Barbara; Witschel, Hans FriedrichThe work presented in this paper explores the potential of leveraging the traces of informal work and collaboration in order to improve business processes over time. As process executions often differ from the original design due to individual preferences, skills or competencies and exceptions, we propose methods to analyse personal preferences of work, such as email communication and personal task execution in a task management application. Outcome of these methods is the detection of internal substructures (subtasks or branches) of activities on the one hand and the recommendation of resources to be used in activities on the other hand, leading to the improvement of business process models. Our first results show that even though human intervention is still required to operationalise these insights it is indeed possible to derive interesting and new insights about business processes from traces of informal work and infer suggestions for process model changes.04B - Beitrag Konferenzschrift
- PublikationThe Role of Content and Context in Enterprise Repositories(08.06.2010) Hinkelmann, Knut; Merelli, Emanuela; Thönssen, Barbara06 - Präsentation
- PublikationOntologies for e-government(Springer, 04.01.2010) Hinkelmann, Knut; Thönssen, Barbara; Wolff, Daniela; Poli, Roberto; Healy, Michael; Kameas, Achilles [in: Theory and Applications of Ontology: Computer Applications]04A - Beitrag Sammelband
- PublikationThe Modelling of Knowledge-Intensive Processes using Semantics(Springer, 2010) Wolff, Daniela; Hinkelmann, Knut; Thönssen, Barbara; Vitvar, Tomas; Peristeras, Vassilios; Tarabanis, Konstantinos [in: Semantic Technologies for E-Government]04A - Beitrag Sammelband
- PublikationDynamik in den Abläufen. Effektive Geschäftsprozesse durch effizientes Dokumentenmanagement(C.F. Verlag, 01.11.2009) Hinkelmann, Knut [in: KMU Life]01B - Beitrag in Magazin oder Zeitung
- PublikationWM2009: 5th Conference on Professional Knowledge Management(Gesellschaft für Informatik, 02.04.2009) Hinkelmann, Knut; Wache, HolgerThe Conference on Professional Knowledge Management provides a broad integrative overview of organizational, cultural, social and technical aspects on Knowledge Management. Focus of the conference is bringing together different research disciplines and sharing experiences gained in the different areas where knowledge management is being applied.02 - Monographie