Hinkelmann, Knut

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Knut
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Hinkelmann, Knut

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  • Publikation
    Ontology-driven enhancement of process mining with domain knowledge
    (Sun SITE, Informatik V, RWTH Aachen, 2023) Hinkelmann, Knut [in: Proceedings of the AAAI 2023 Spring Symposium on Challenges Requiring the Combination of Machine Learning and Knowledge Engineering (AAAI-MAKE 2023)]
    Process mining is a technique used to analyze and understand business processes. It uses as input the event log, a type of data used to represent the sequence of activities occurring within a business process. An event log typically contains information such as the case ID, the performed activity’s name, the activity’s timestamp, and other data associated with the activity. By analyzing event logs, organizations can gain a deeper understanding of their business processes, identify areas for improvement, and make data-driven decisions to optimize their operations. However, as the event logs contain data collected from different systems involved in the process, such as ERP, CRM, or WfMS systems, they often lack the necessary context and knowledge to analyze and fully comprehend business processes. By extending the event logs with domain knowledge, organizations can gain a more complete and accurate insight into their business processes and make more informed decisions about optimizing them. This paper presents an approach for enhancing process mining with domain knowledge preserved in domain-specific OWL ontologies. Event logs are typically stored in structured form in relational databases. This approach first converts the process data into an event log which is then mapped with ontology concepts. The ontology contains classes and individuals representing background knowledge of the domain, which supports the understanding of the data. A class for the specific activities forms the link between the event log and the ontology. In this manner, it is possible to map the domain knowledge to a particular case and activity. This allows to determine conditions that must be satisfied for executing tasks and to prune discovered process models if they are too complex. This approach is demonstrated using data from the student admission process at FHNW and has been implemented in Protégé.
    04B - Beitrag Konferenzschrift
  • Publikation
    A hybrid intelligent approach for the support of higher education students in literature discovery
    (2022) Prater, Ryan; Laurenzi, Emanuele; Martin, Andreas; Hinkelmann, Knut; Fill, Hans-Georg; Gerber, Aurona; Lenat, Doug; Stolle, Reinhard; van Harmelen, Frank [in: Proceedings of the AAAI 2022 Spring Symposium on Machine Learning and Knowledge Engineering for Hybrid Intelligence (AAAI-MAKE 2022)]
    In this paper, we present a hybrid intelligent approach that combines knowledge engineering, machine learning, and human intervention to automatically recommend literature resources relevant for a high quality of literature discovery. The primary target group that we aim to support is higher education students in their first experiences with research works. The approach builds a knowledge graph by leveraging a logistic regression algorithm which is first parameterized and then influenced by the interventions of a supervisor and a student, respectively. Both interventions allow continuous learning based on both the supervisor’s preferences (e.g. high score of H-index) and the student’s feedback to the resulting literature resources. The creation of the hybrid intelligent approach followed the Design-Science Research methodology and is instantiated in a working prototype named PaperZen. The evaluation was conducted in two complementary ways: (1) by showing how the design requirements manifest in the prototype, and (2) with an illustrative scenario in which a corpus of a research project was taken as a source of truth. A small subset from the corpus was entered into the PaperZen and Google Scholar, independently. The resulting literature resources were compared with the corpus of a research project and show that PaperZen outperforms Google Scholar
    04B - Beitrag Konferenzschrift
  • Publikation
    A computational literature analysis of conversational AI research with a focus on the coaching domain
    (2022) Hinkelmann, Knut [in: Proceedings of the Society 5.0 Conference 2022 - Integrating digital world and real world to resolve challenges in business and society]
    We conduct a computational analysis of the literature on Conversational AI. We identify the trend based on all publications until the year 2020. We then concentrate on the publications for the last five years between 2016 and 2020 to find out the top ten venues and top three journals where research on Conversational AI has been published. Further, using the Latent Dirichlet Allocation (LDA) topic modeling technique, we discover nine important topics discussed in Conversational AI literature and specifically two topics related to the area of coaching. Finally, we detect the key authors who have contributed significantly to Conversational AI research and area(s) related to coaching. We determine the key authors' areas of expertise and how the knowledge is distributed across different regions. Our findings show an increasing trend and thus, an interest in Conversational AI research, predominantly from the authors in Europe.
    04B - Beitrag Konferenzschrift
  • Publikation
    Hybrid conversational AI for intelligent tutoring systems
    (Sun SITE, Informatik V, RWTH Aachen, 2021) Pande, Charuta; Witschel, Hans Friedrich; Martin, Andreas; Montecchiari, Devid; Martin, Andreas; Hinkelmann, Knut; Fill, Hans-Georg; Gerber, Aurona; Lenat, Dough; Stolle, Reinhard; Harmelen, Frank van [in: Proceedings of the AAAI 2021 Spring Symposium on Combining Machine Learning and Knowledge Engineering (AAAI-MAKE 2021)]
    We present an approach to improve individual and self-regulated learning in group assignments. We focus on supporting individual reflection by providing feedback through a conversational system. Our approach leverages machine learning techniques to recognize concepts in student utterances and combines them with knowledge representation to infer the student’s understanding of an assignment’s cognitive requirements. The conversational agent conducts end-to-end conversations with the students and prompts them to reflect and improve their understanding of an assignment. The conversational agent not only triggers reflection but also encourages explanations for partial solutions.
    04B - Beitrag Konferenzschrift
  • Publikation
    Towards AI-based solutions in the system development lifecycle
    (2020) Jüngling, Stephan; Peraic, Martin; Martin, Andreas; Martin, Andreas; Hinkelmann, Knut; Fill, Hans-Georg; Gerber, Aurona; Lenat, Doug; Stolle, Reinhard; van Harmelen, Frank [in: Proceedings of the AAAI 2020 Spring Symposium on Combining Machine Learning and Knowledge Engineering in Practice (AAAI-MAKE 2020)]
    Many teams across different industries and organizations explicitly apply agile methodologies such as Scrum in their system development lifecycle (SDLC). The choice of the technology stack, the programming language, or the decision whether AI solutions could be incorporated into the system design either is given by corporate guidelines or is chosen by the project team based on their individual skill set. The paper describes the business case of implementing an AI-based automatic passenger counting system for public transportation, shows preliminary results of the prototype using anonymous passenger recognition on the edge with the help of Google Coral devices.It shows how different solutions could be integrated with the help of rule base systems and how AI-based solutions could be established in the SDLC as valid and cost-saving alternatives to traditionally programmed software components.
    04B - Beitrag Konferenzschrift
  • Publikation
    Combining symbolic and sub-symbolic AI in the context of education and learning
    (2020) Telesko, Rainer; Jüngling, Stephan; Gachnang, Phillip; Martin, Andreas; Hinkelmann, Knut; Fill, Hans-Georg; Gerber, Aurona; Lenat, Doug; Stolle, Reinhard; van Harmelen, Frank [in: Proceedings of the AAAI 2020 Spring Symposium on Combining Machine Learning and Knowledge Engineering in Practice (AAAI-MAKE 2020)]
    Abstraction abilities are key to successfully mastering the Business Information Technology Programme (BIT) at the FHNW (Fachhochschule Nordwestschweiz). Object-Orientation (OO) is one example - which extensively requires analytical capabilities. For testing the OO-related capabilities a questionnaire (OO SET) for prospective and 1st year students was developed based on the Blackjack scenario. Our main target of the OO SET is to identify clusters of students which are likely to fail in the OO-related modules without a substantial amount of training. For the interpretation of the data the Kohonen Feature Map (KFM) is used which is nowadays very popular for data mining and exploratory data analysis. However, like all sub-symbolic approaches the KFM lacks to interpret and explain its results. Therefore, we plan to add - based on existing algorithms - a “postprocessing” component which generates propositional rules for the clusters and helps to improve quality management in the admission and teaching process. With such an approach we synergistically integrate symbolic and sub-symbolic artificial intelligence by building a bridge between machine learning and knowledge engineering.
    04B - Beitrag Konferenzschrift