Schmiedel, Theresa

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Schmiedel
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Theresa
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Theresa Schmiedel

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2019 - 201912020 - 20232
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  • Vorschaubild nicht verfügbar
    Publikation
    Soziale Roboter in organisatorischen Kontexten: Die Rolle von Kultur und zukünftiger Forschungsbedarf
    (Springer, 2023) Schmiedel, Theresa; Jäger, Janine; Zhong, Jia; Dornberger, Rolf [in: Neue Trends in Wirtschaftsinformatik und eingesetzte Technologien]
    Die Integration von sozialen Robotern in Unternehmen nimmt stetig zu. Das bedeutet, dass es in Zukunft einen vermehrten Einsatz von physisch verkörperten Robotern geben wird, die mit Menschen sozial interagieren und zusammenarbeiten. In diesem Kapitel skizzieren wir die organisatorischen Kontexte, in denen die aktuelle Forschung soziale Roboter untersucht, und weisen auf kulturelle Herausforderungen hinsichtlich ihrer Implementierung am Arbeitsplatz hin. Wir legen nahe, dass die erfolgreiche Integration von sozialen Robotern in Organisationen eine kulturelle Passung zwischen den in sozialen Robotern eingebetteten Werten und den im organisatorischen Kontext, in dem der Roboter eingesetzt wird, gelebten Werten erfordert. Darüber hinaus schlagen wir eine Agenda für zukünftige Forschung vor, die sich mit den wertebasierten kulturellen Herausforderungen bei der Einführung von sozialen Robotern in organisatorischen Kontexten befasst.
    04A - Beitrag Sammelband
  • Vorschaubild nicht verfügbar
    Publikation
    Social robots in organizational contexts: The role of culture and future research needs
    (Springer, 2020) Schmiedel, Theresa; Jäger, Janine; Zhong, Jia; Dornberger, Rolf [in: New trends in business information systems and technology. Digital innovation and digital business transformation]
    The integration of social robots in organizations is on the rise. In the future, an increase in the application of physically embodied robots who socially interact and collaborate with humans is expected. In this chapter, we outline the organizational contexts in which current research examines social robots and point out cultural challenges regarding their implementation in the workplace. We suggest that the successful integration of social robots in organizations requires a cultural fit between values embedded in social robots and values lived in the organizational context in which the robot is deployed. In addition, we propose an agenda for future research that addresses the associated cultural challenges of introducing social robots into organizational contexts.
    04A - Beitrag Sammelband
  • Vorschaubild nicht verfügbar
    Publikation
    Investigating the effects of gaze behavior on the perceived delay of a robot's response
    (2019) Zhong, Jia; Schmiedel, Theresa; Dornberger, Rolf; Salichs, Miguel A.; Ge, Shuzhi Sam; Ivanova Barakova, Emilia; Cabibihan, John-John; Wagner, Alan R.; Castro-González, Álvaro; He, Hongsheng [in: Social Robotics. 11th International Conference, ICSR 2019, Madrid, Spain, November 26-29, 2019, proceedings]
    Slow responses of social robots cause user frustration in human robot communication. This paper investigates how far the gaze behavior of a robot, meaning the way the robot looks at its conversation partner, influences the perceived delay of a robot’s response in human-robot conversations. To enhance a natural conversation pattern, a gaze behavior was designed and implemented into a humanoid robot. A within-subject experiment involving 31 test subjects was designed with two conditions (with and without gaze behavior). The results generally show a positive correlation between the gaze behavior that the robot exhibits and the perceived responsiveness of the robot (in the condition with gaze behavior). However, the perceived responsiveness is the same in both conditions. One reason for this finding may be that the response time of the robot might have been generally too short to identify an effect in the experi mental setting. Future research can directly build on our research to assess the relation between gaze behavior and perceived responsiveness in further detail and draw upon the finding that gaze behavior generally plays an important role with regard to the perceived responsiveness of a robot. Robot designers can also build on our research and consider both gaze behavior and additional factors to address a perceived delay in a robot’s response.
    04B - Beitrag Konferenzschrift