Vitacco, Jacqueline

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Vitacco
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Jacqueline
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Jacqueline Vitacco

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  • Publikation
    Attuned communication – An activity for improving students’ ability to take someone’s perspective
    (2021) Vitacco, Jacqueline; Inglese, Terry; Ward, Andrea; Clarke, Elaine
    The business communication curriculum often conceptualizes “audience” as the general public or an abstract community of practice. Employers, on the other hand, expect business-school graduates to produce person-centered writing. To bridge the disconnect, we compared student submissions to a contextualized writing assignment before and after instructor feedback using text analysis methods and multiple reviewers in order to establish whether the feedback was able to improve their ability to take someone’s perspective.
    04B - Beitrag Konferenzschrift
  • Publikation
    Modelling Transformation of Corporate Communications in the Digital Age
    (Springer, 2021) Göldi, Susan; Kraft, Corin; Vitacco, Jacqueline; Gerber, Aurona; Hinkelmann, Knut [in: Society 5.0 2021. First International Conference, Society 5.0 2021. Virtual event, June 22-24, 2021. Revised selected papers]
    This article provides a brief overview on transformative trends in corporate communications based on a literature review. Furthermore, it presents a framework model on how to transform corporate communications in the digital age. The model is based on a grounded theory approach derived in a field study completed in 2015, which claims that more heterarchical structures in corporate communications are needed. In a subsequent project, the model is tested in an ongoing exploratory study. Based on the learnings from the two studies, we suggest a new model on how to organize corporate communications in the digital age. At the center of the new model are written and audio-visual content, created by associates in a collaborative process and supported by the organization.
    04B - Beitrag Konferenzschrift