von Kutzschenbach, Michael
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von Kutzschenbach, Michael
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- PublikationMit digitalen Geschäftsmodellen zur Circular Economy(edition gesowip, 2019) von Kutzschenbach, Michael; Milow, Uta; Verkuil, Arie Hans; Hinkelmann, Knut; Aeschbacher, Marc [in: Digitalisierung und andere Innovationsformen im Management]Konzeptioneller Beitrag zu Geschäftsmodellen der Kreislaufwirtschaft und dem besonderen Beitrag, den die Digitalisierung zu diesen Geschäftsmodellen leisten kann. Ergänzt mit Praxisbeispielen aus den Swiss Innovation Challenges der letzten Jahre. Ergebnis der Case-Analyse: von den verschiedenen Möglichkeiten, mit denen Digitalisierung Geschäftsmodelle unterstützten kann, wird in den Cases nur das digitale Geschäftsmodell Sharing Platform eingesetzt.04A - Beitrag Sammelband
- PublikationEntrepreneurship for sustainable innovation. Changing the system to the better(ESCP Europe, 2019) von Kutzschenbach, Michael; Daub, Claus-Heinrich; Lüdeke-Freund, Florian; Froese, Tobias [in: Proceedings of the 4th International Conference on New Business Models. New Business Models for sustainable entrepreneurship, innovation, and transformation]Sustainability challenges represent some of the most significant business opportunities of the century. Capturing these opportunities, however, will require significant innovation: not just in technologies and products, but also in processes, business models, as well as research. We argue that a rethinking and sharpening of the definition and the role of sustainable entrepreneurship is needed. How can sustainable entrepreneurship for systemic change be defined and differentiated from 'conventional' entrepreneurship in order to make sustainability-oriented innovations (SOI) happen and changing the system to the better? Building on the on-going entrepreneurship initiatives at FHNW this study uses a case study approach aiming at further developing the theory and practice of true sustainable entrepreneurship04B - Beitrag Konferenzschrift
- PublikationEnhancing reflective practices within business management education: what kinds of e-learning scenarios can be designed?(ACM, 2019) Inglese, Terry; von Kutzschenbach, Michael; Witschel, Hans Friedrich [in: IC4E '19. 10th International Conference on E-Education, E-Business, E-Management and E-Learning]Contrary to the dominant appearance of the topic ‘digitalization,’ a majority of managers do not know what it means and how they can leverage the development of new technologies and disruptive innovations for their business. Furthermore, doing business is getting increasingly complex due to globalization and specialization. Thus, it looks like everybody is hyperactively looking for an external solution to their managerial challenges while, at the same time, managers seem to have lost their intuition for future direction and are unable to step back and think about intended and unintended consequences of the digital revolution. We, who provide business management education for future leaders, are concerned about this development and teach our students to appreciate the discomfort with the hard work of thinking and reflecting to learn from the insights about innovation, strategy and personal development to achieve improved leadership competence. In this paper, we will present our lessons learnt from asking students of a leadership class at an applied university to write a reflective journal for deep learning purpose.04B - Beitrag Konferenzschrift
- PublikationUsing feedback systems thinking to explore theories of digital business for medtech companies(Springer, 2018) von Kutzschenbach, Michael; Schmid, Alexander; Schoenenberger, Lukas; Dornberger, Rolf [in: Business information systems and technology 4.0. New trends in the age of digital change]The rapid innovation of digital technologies poses a significant challenge to the healthcare sector. Digital technologies are transforming stakeholder relationships among established industry actors, including those of manufacturers, hospitals, and patients. To be ahead of competitors and to maintain profitability, medical device technology manufacturers (medtech companies) are urged to shift their business focus from product to customer excellence and thus invest in service offerings, focusing on the costs of alternative value delivery and patient outcomes. Such investments require a systemic and holistic understanding of how these changes in strategy affect the external and internal competitive environment. In this chapter, we propose the use of feedback systems thinking to explore the intended and unintended consequences of shifts in strategy, from sequential value chains to platform-oriented thinking. Taking the perspective of a medtech company in the value chain, we highlight challenges arising from hidden limits to growth that prevent the realization of intended achievements. Based on this, we develop hypotheses for the intended and unintended consequences of investing in digital service offerings. We conclude with a discussion of how systems thinking and modeling can support digital strategy development.04A - Beitrag Sammelband
- PublikationEducation for Managing Digital Transformation: A Feedback Systems Approach(International Institute of Informatics and Systemics (IIIS), 23.03.2017) von Kutzschenbach, Michael; Brønn, Carl; Callaos, Nagib; Sanchez, Belkis; Savoie, Michael; Welsch, Friedrich; Carrasquero, Jose Vicente [in: 8th International Conference on Society and Information Technologies (ICSIT 2017)]04B - Beitrag Konferenzschrift
- PublikationKeynote: "And then a miracle occurs …” - engaging the challenge of operationalizing theories of success in digital transformation(21.03.2017) von Kutzschenbach, Michael06 - Präsentation
- PublikationEducation for managing digital transformation: a feedback systems approach(International Institute of Informatics and Cybernetics, 2017) von Kutzschenbach, Michael; Brønn, Carl [in: Journal of Systemics, Cybernetics and Informatics]"Digital transformation" is becoming the newest mantra of business leaders. It is clear that there are tremendous business opportunities resulting from this revolution, but there is also a price to be paid. Most management literature focuses on the benefits of digitalization, reflecting the desire to increase performance and efficiency in selected business activities. However, digital transformations may lead to the disruption of established ways of doing the work of the firm, stakeholder power may be fundamentally changed, and there is the potential for redefining the nature of the firm itself. Consequently, the decision to “go digital” requires managers to develop perspectives that have the requisite variety to cope with these challenges. Feedback systems thinking is a powerful means for managers to develop and communicate business models that include those aspects of digitalization that affects their firm’s theory of success. The Uber case illustrates the principles of applying feedback systems thinking to the radical changes that it has presented the public transportation sector. This paper analyzes Uber’s platform business by presenting an endogenous explanation of the drivers and eventual constraints to growth of the theory of success upon which the firm is based. This type of analysis has implications for all firms considering implementing a significant digital transformation process.01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationCIO Perspectives on Organizational Learning within the Context of IT Governance(IGI Global, 2017) De Maere, Koen; De Haes, Steven; von Kutzschenbach, Michael [in: International Journal of IT/Business Alignment and Governance]Why is it that, despite the large amount of studies on IT governance, many professionals still fail to put these theories into practice? Building on the previous question, we reviewed the literature to examine how organizational learning theories can help in understanding the gap between the ‘theory' and ‘practice' of IT governance. Thereafter, a focus group discussed this gap within the context of Industry 4.0. The findings indicate important concerns that might hinder learning in organizations, including: lack of shared domain knowledge between business and IT stakeholders, lack of shared understanding and poor diffusion of IT governance practices in the organization. Unless these concerns are successfully resolved, executives will experience difficulties to govern IT successfully within the context of Industry 4.0. We provide recommendations to practitioners with regards to the capabilities which should be present in the organisation to overcome such concerns. These capabilities represent a T-shaped portfolio of skills.01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationAntithetic Leadership: Designers Are Different, Business People Too(Springer, 2017) von Kutzschenbach, Michael; Mittemeyer, Peter; Wagner, Werner; Oswald, Gerhard; Kleinemeier, Michael [in: Shaping the Digital Enterprise. Trends and Use Cases in Digital Innovation and Transformation]Many established business models are being revolutionized by huge strides in IT development, the availability of cheap money, and the emergence of new buyer groups. To address these new paradigms, companies need to establish a permanent innovation capability that goes far beyond existing research and development (R&D) and idea management. Innovation capability, often also referred to as (business) innovation, complements a company’s transformation capability, which remains vital. To survive and remain competitive, companies must master both capabilities and the underlying logic in parallel. We use the term antithetic leadership to describe this duality in management behavior. This concept distinguishes between two areas of management logic: business (business transformation and operation) and design (ideation and innovation), each of which has its own theories and entrenched culture. Antithetic leadership is not an additional variant of cooperative leadership, but is rather the deliberate and purposeful practice of contradictory leadership in the same ecosystem at the same time, if necessary, by the same leader. To demonstrate what is happening in this inspiring new area, we will look at a consulting unit of SAP: The Business Transformation Services (BTS) group is facing the challenge of cultivating antithetic leadership, namely finding a way for both management cultures to relate, and enabling a positive exchange of ideas. Until now, the management culture of this group followed purely business logic.04A - Beitrag Sammelband
- PublikationAnd Then a Miracle Occurs - Engaging the challenge of operationalizing theories of success in digital transformation(2017) von Kutzschenbach, Michael [in: Journal of Systemics, Cybernetics and Informatics]Digital transformation programs do not have an enviable track record of success. The technical potential of digital technologies is seemingly limitless but it must be grounded in a clear understanding of how the firm creates fundamental values.01A - Beitrag in wissenschaftlicher Zeitschrift