Case-based reasoning for process experience

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Author (Corporation)
Publication date
2018
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04A - Book part
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Parent work
Business information systems and technology 4.0. New trends in the age of digital change
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DOI of the original publication
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Issue / Number
Pages / Duration
47-63
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Publisher / Publishing institution
Springer
Place of publication / Event location
Cham
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Abstract
The following chapter describes an integrated case-based reasoning (CBR) approach to process learning and experience management. This integrated CBR approach reflects domain knowledge and contextual information based on an enterprise ontology. The approach consists of a case repository, which contains experience items described using a specific case model. The case model reflects, on the one hand, the process logic, i.e. the flow of work, and on the other the business logic, which is the knowledge that can be used to achieve a result.
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Subject (DDC)
330 - Wirtschaft
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ISBN
978-3-319-74321-9
978-3-319-74322-6
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Language
English
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Yes
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Publication status
Published
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Closed
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Citation
MARTIN, Andreas und Knut HINKELMANN, 2018. Case-based reasoning for process experience. In: Rolf DORNBERGER (Hrsg.), Business information systems and technology 4.0. New trends in the age of digital change. Cham: Springer. S. 47–63. ISBN 978-3-319-74321-9. Verfügbar unter: https://irf.fhnw.ch/handle/11654/42311