Quality Management System @ BVB
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Author (Corporation)
Publication date
2023
Typ of student thesis
Semesterarbeit
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Collections
Type
11 - Student thesis
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Publisher / Publishing institution
Hochschule für Wirtschaft FHNW
Place of publication / Event location
Olten
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Abstract
Basler Verkehrs-Betriebe (BVB) is a distinguished transportation company situated in the Swiss city of Basel. The array of transport services provided by BVB encompasses tram and bus services, along with various mobility solutions. Currently their Quality Management of the cleaning of their staff rooms and stops encompasses sporadic checks and a sheet on which employees must sign when they cleaned the rooms. The aim is to recommend holistic measures to implement a Quality Management System in accordance to ISO Standards to ensure that the cleaning quality is high.
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Subject (DDC)
330 - Wirtschaft
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Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Review
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Citation
BÜHLMANN, Melanie, Lisa JÄGGI, Kingsley Nnamdi OLUIGBO, Oladimeji OLADOTUN und Luka RADICH, 2023. Quality Management System @ BVB. Olten: Hochschule für Wirtschaft FHNW. Verfügbar unter: https://irf.fhnw.ch/handle/11654/48773