Quality Management System @ BVB
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Author (Corporation)
Publication date
2023
Typ of student thesis
Semesterarbeit
Course of study
Collections
Type
11 - Student thesis
Editors
Editor (Corporation)
Supervisor
Parent work
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DOI of the original publication
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Series number
Volume
Issue / Number
Pages / Duration
Patent number
Publisher / Publishing institution
Hochschule für Wirtschaft FHNW
Place of publication / Event location
Olten
Edition
Version
Programming language
Assignee
Practice partner / Client
Basler Verkehrsbetriebe, Basel
Abstract
Basler Verkehrs-Betriebe (BVB) is a distinguished transportation company situated in the Swiss city of Basel. The array of transport services provided by BVB encompasses tram and bus services, along with various mobility solutions. Currently their Quality Management of the cleaning of their staff rooms and stops encompasses sporadic checks and a sheet on which employees must sign when they cleaned the rooms. The aim is to recommend holistic measures to implement a Quality Management System in accordance to ISO Standards to ensure that the cleaning quality is high.
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Event
Exhibition start date
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Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Review
Open access category
License
Citation
Bühlmann, M., Jäggi, L., Oluigbo, K. N., Oladotun, O., & Radich, L. (2023). Quality Management System @ BVB [Hochschule für Wirtschaft FHNW]. https://irf.fhnw.ch/handle/11654/48773