Flexible workforce management. An exploratory study
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Author (Corporation)
Publication date
2021
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04B - Conference paper
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Parent work
Society 5.0 2021. Proceedings of the First International Conference on Society 5.0
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DOI of the original publication
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Volume
2
Issue / Number
Pages / Duration
233-245
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Publisher / Publishing institution
Zenodo
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Abstract
A flexible workforce is a key competitive advantage to deal with a constantly changing environment, such as order fluctuations and filling knowledge gaps due to a shortage of skilled staff. So far, only few empirical results are available on how companies successfully manage the “Flexible Workforce”. In the present exploratory study, we examine the flexible workforce practice and management in Swiss organisations using a quantitative approach. Data were collected through an online survey, in which 224 HR professionals of Swiss companies took part. The results suggest that organisations engaging in a flexible workforce benefit from outcomes like dealing with peaks in workload, filling knowledge gaps, implementation of new ideas and succession planning. The extent to which companies can benefit from the use of a flexible workforce depends, among other things, on the complexity of the tasks and organisational characteristics such as the culture of trust and the practice of knowledge management.
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Subject (DDC)
Event
Society 5.0 2021
Exhibition start date
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Conference start date
22.06.2021
Conference end date
24.06.2021
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Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
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Expert editing/editorial review
Open access category
Green
License
Citation
Vogel, C., Schaltegger, C., & Zölch, M. (2021). Flexible workforce management. An exploratory study. In A. Gerber & K. Hinkelmann (Eds.), Society 5.0 2021. Proceedings of the First International Conference on Society 5.0 (Vol. 2, pp. 233–245). Zenodo. https://doi.org/10.5281/zenodo.5203137